rain.co.za

3.8
3.8 Based on 580 reviews

...

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Average Rating

3.8

/
5

580 Reviews

5 Star
65%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
30%

Filtered Reviews

Filter Reviews

Review Time

Amelia Brooks
I’m very happy with today’s agent I…

I’m very happy with today’s agent I can’t remember her name but she help me really well , I’m happy so far thank you

4
Date of experience: Jun 03, 2025
Laurentiu Tudor
Great service

Great service

5
Date of experience: Jun 02, 2025
Hiro Vargas
Served in a professional manner.

5
Date of experience: Jun 02, 2025
Alexa
Quick response

I was helped instantly and waiting to get my new router.

5
Date of experience: Jun 02, 2025
Alistair F.
Tripple charges, Terrible support and Blatant lies.

There is a reason that they don't have Google reviews anymore. I started using their service mid-May, then I did a cancellation request 4 days later (due to horrible internet speeds), it was confirmed 3 times that my service will be cancelled, today on the 1st I was actually double charged and they proceeded to admit that there was no cancellation request, they then proceeded to try and lie their way out of it by saying that the charges was actually for May and that I'm back paying. I called them out on the lie and said that it couldn't be possible since I was charged pro rata for the remainder of May, which means that I would essentially be paying 3x for the month of May.They then held me on the line for 30 minutes to get approval for the refunds, but they just hung up and never phoned back.Save yourself the headache and just go with any reputable fibre supplier.

1
Date of experience: Jun 02, 2025
JH75
sharing Infomation

Friendliness

5
Date of experience: Jun 02, 2025
Genevieve
ALWAYS OVER DEBITING AND THEY DO NOT…

ALWAYS OVER DEBITING AND THEY DO NOT ANSWER ANY OF MY CALLS- DO NOT USE RAIN AS A SERVICE PROVIDER

1
Date of experience: Jun 02, 2025
Naomi Procházka
The service was very professional

5
Date of experience: Jun 02, 2025
Kyle Hughes
Worst experience

Worst experience

1
Date of experience: Jun 01, 2025
DA50
Calling Rain over FORTY times in a span…

Calling Rain over FORTY times in a span of TWO months and network issue has STILL not been resolved! I beg prospective clients thinking of joining RAIN- please.....STAY FAR FAR AWAY FROM RAIN!!!

1
Date of experience: Jun 01, 2025

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