Review Time
Waste of time. Item not in stock despite email conformation informing of 40 units in stock. Ultimately they would failed to meet delivery promise meaning I fail to meet mine with my customer. No staff available following telephone call to deal with complaint. Arranged refund with their accounts representative on my second call to their offices who I must say was very helpful in contrast to the initial conversation with customer service. AVOID IF YOU HAVE A DEADLINE TO MEET.
I placed an order on 3rd March. They took payment on 5th March. As of 18th March, my order has still not been despatched. This is the second time I have had to wait much longer that the four business days they state on their website. Hardly "rapid" is it? One other thing, the last two times I ordered the same product, it came from the EU, with instructions only in German, so I had to use Google Translate before I could even get started on installing the product and even then, the instructions were incomplete, so I had to do some Google searches to find the additional information I needed.The order number is 6799808
First time I have used Rapid and was impressed. I want original components and they had them with a data sheet instead of the fakes littering other sites. There’s more than electronics on the site and good prices so will be checking here before the behemoth.
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Free delivery on orders over £20. Rapid is among the UK's leading distributors of electronic components, electrical products and educational resources. We offer same-day in-stock despatch, full technical support on our comprehensive product range.
