Review Time
I had a very negative experience with the service, particularly regarding the handling of my visa application. After submitting my documents weeks prior, I received unclear updates and later discovered that my visa had not even been applied for. This led to unnecessary stress and wasted time. I cannot recommend this service for visa needs, as they lack reliability and consideration for clients' timelines.
The desert safari was unforgettable thanks to my guide! He was friendly, attentive, and very professional. The trip was well-organized, and the camel ride was magical. He shared fascinating insights about the desert, ensuring we felt comfortable and well cared for. Thank you for making this such a memorable adventure; I wholeheartedly recommend this experience!
Our Dubai Desert Safari was absolutely phenomenal, thanks to our exceptional tour guide, Adnan Sabir! From start to finish, the experience was flawless. Adnan was incredibly knowledgeable, friendly, and genuinely passionate about sharing the beauty and culture of the desert.He made us feel safe and comfortable throughout the adventure, whether we were dune bashing, riding camels, or taking in the breathtaking sunset views. His storytelling brought the desert to life, and his attention to detail made every moment feel special.The evening camp experience—complete with delicious food, entertainment, and an unforgettable atmosphere—was made even better by Adnan’s thoughtful guidance and warm hospitality.This was truly a once-in-a-lifetime experience, and we are so grateful for Adnan’s outstanding service. Highly recommended to anyone visiting Dubai—we would book again in a heartbeat!
We had an excellent 5-day family tour to Dubai and Abu Dhabi with Rayana Tours, covering Yas Island and major local attractions in Dubai. Everything was perfectly organized with top-notch service, and the organizer Youvraj did a wonderful job—very professional, attentive, and always ensuring our comfort throughout the trip. Our family truly enjoyed a smooth, comfortable, and memorable experience, and we highly recommend Rayana Tours for anyone planning a hassle-free UAE trip.
Not very customer friendly. They insisted on online payment only which I was unable to do. Could not offer a solution for cash payment. Its fine to go digital but some allowances should be made for those paying cash. They rather lose business than accept cash. Very sad!
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Founded in 2006, Rayna Tours is a destination management company based in UAE licensed by the Government of Dubai's Department of Tourism and Commerce Marketing (DTCM). Over these years, it has established its offices across Dubai, Sharjah, Abu Dhabi, Singapore, Malaysia, and India. Presently, the Destination Management Company has over 500 multilingual travel professionals and continues to expand its presence to other countries in the near future and increase its services with new and innovative ideas. See more
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