Review Time
I had the worst experience with this company. I applied for European visas (Italy and Saudi), and the entire process was extremely disappointing.
The sales representative did not clearly explain the visa types or the proper process. It felt like they didn’t fully understand their own services. I was left confused and unsupported throughout the application.
I would rate my overall experience 0/10. Customer service was also 0/10. I would not recommend this company to anyone.
We booked the evening safari with rayna tours and we enjoyed every minute of it. Abdul with his calm and confident driving allowed us to enjoy the dune bashing!!! We enjoyed the camel rides, the dinner in the camp and was also able to take some memorable pics. Would highly recommend Abdul and couldn’t thank him enough for his kind and attentive nature.
Most disappointing experience ever. The price was double than a different service. Effort was low and my questions were answered poorly. Our visa was rejected within one hour and we were only informed 3 days later. We were disappointed and discouraged but reached out to a different visa service. The service was much better; more documents were required and the price half of what we were charged at Rayna Tours. And guess what? Our visa was approved immediately and we were informed immediately. I would advise you to do your research and get your visa at a good price somewhere else with good service, the right mindset and good efforts. Good luck to anyone!
The service features well-organized transportation, skilled drivers, and knowledgeable guides. They provided excellent insights during the city tour. The desert safari was fantastic, with the driver offering great hospitality from pickup to drop-off at the hotel.
The service provided well-organized buses, drivers, and guides. They offered excellent explanations during the city tour. The desert safari was fantastic, and the driver showed great hospitality from the moment of pick-up until we returned to the hotel.
It was a very comfortable tour that everyone enjoyed. The guide was excellent, managing time well and making our visits enjoyable. He added humor to his commentary, which made the experience even better. Thank you for the wonderful service!
The tour was very well organized! Our guide was fantastic, keeping the entire group engaged while explaining the highlights of the area. He was jovial and truly enhanced our experience. Anyone who has him as a guide is fortunate!
I arranged a trip with a guide who made it an unforgettable experience. He not only led the tour but elevated the entire outing. His passion and knowledge were evident, and he captured wonderful moments as a photographer. He truly went above and beyond to ensure everyone had an incredible time. His driving skills in the sand dunes were thrilling. Additionally, he shared diverse stories that helped us appreciate the area more deeply. The food was delightful, and the show, especially the fire display, was a highlight. Overall, it was a remarkable trip I would gladly repeat.
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Founded in 2006, Rayna Tours is a destination management company based in UAE licensed by the Government of Dubai's Department of Tourism and Commerce Marketing (DTCM). Over these years, it has established its offices across Dubai, Sharjah, Abu Dhabi, Singapore, Malaysia, and India. Presently, the Destination Management Company has over 500 multilingual travel professionals and continues to expand its presence to other countries in the near future and increase its services with new and innovative ideas. See more
