Review Time
Dear Friends,Please do not purchase any Time slot Ticket from Rayna Tours such as Burj Khalifa or Mueseum of the future because Rayna Tour will issue expire tickets with more prices than the actual price and will not refund if the team of attraction will not allow entry on Ticket issued by Rayna Tourism and atlast you will loose money and day.So please try to purchase Ticket from direct source only.Rayna Tourism is scam.
Had booked / AGT061112011241432 /// Drive Caterham Seven 360 - 3 Laps. after genrating a ticket.After generating a Ticket they mailed us that we cant provide this service. They informed us about this just 2 days before of sightseeing . After that continuously asking them for refund. But unable to get . Be careful if you are booking any service through them . They are Fraud.
We booked a trip to the dessert with this company. We booked a quad for my daughter but was never informed of the age limit 16+ so my daughter was left in tears we waited a couple of hours in waiting area, it ruined our holiday experience. I suffer from anxiety they were trying to force me to take the quad and I explained it was booked for my daughter I can’t drive because of my condition they assured us after wasting my time that I will get a refund. I just got an email saying that no refund will be issued as the agent has lied saying they informed about the agent. This company doesn’t value customer feedback or experience once you pay them avoid!!
I applied for a visa with them. It was ready within 24h but I had to chase them to get it and they sent it 5 days later for some reasons. I had to pay AED 4,000 to change my parents flight. When I complained about this they told me they delivered the best service they could. Run away from them!
Awesome experience of Desert safari car ride, incredible thanks to the driver Ziafat Ali from Rayna tourism. He was super attentive ,kind and patiently making sure we didn't lack anything. He is a very skilled driver and you feel very safe.
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Founded in 2006, Rayna Tours is a destination management company based in UAE licensed by the Government of Dubai's Department of Tourism and Commerce Marketing (DTCM). Over these years, it has established its offices across Dubai, Sharjah, Abu Dhabi, Singapore, Malaysia, and India. Presently, the Destination Management Company has over 500 multilingual travel professionals and continues to expand its presence to other countries in the near future and increase its services with new and innovative ideas. See more
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