Review Time
Wrost service booking confirmed between 7 and 8 a.m. but no one even turn up or even called until 8:30 a.m. but I call the customer service 5 times from 8:00 a.m. to confirm the technician name and number weather will be coming or not they give me a number of a person Surya and when I called him he did not pick for the first five times after that he picked and just responded stating you will not come and disconnected the call have never say such a worst service from any other laboratories
The appointment time given was between 9 to 10 am today.Really ineffective and inefficient. The person to collect the samples is yet to come.No message,no phone calls, nothing at all. It's been a huge waste of time. Definitely not acceptable.
worst experience i m from ludhiana i told them collect my simple from rajguru nagar because it is near to me but they collected from another centre which to far when i reached rajguru nagar. map showed me wrong direction there is no redcliffe lab
Worst services, orders taken at the last minute, apologizing but not fully filling the order, what will happen to the patient situations, irresponsible answers, too much cost compared to Aarthi Diagnostics for the same test, alternative solutions also not available, my advice is to avoid this lab, how can we trust the market with irresponsible services?
Booked with booking ID 2751347 package test to include D-3 & B-12 . Sample collected on 26 Jan 23 morning. While checking delivery of reports was told half baked report is ready and sent to me . On checking for D-3 & B-12 reports, was told that is not done instead Testosterone test is being done and report will be given on 27 Jan . Tried contacting customer care to resolve the issue, they kept on dropping the calls on pretext of putting through to senior for resolution. Dropping of calls happened thrice. Most pathetic service. Don’t know whether shall get any redressal . Never going to visit them again and will NOT recommend anyone to utilise REDCLIFF Lab services .
Hello, Today I got a test done. The concerned person collected blood and urine.A few mistakes made by him can lead to errors in the sample or can be a risk to patients life.1) person collecting the sample didn't sanitize his hands nor used the gloves given in packet before piercing the needle.2) the vials were placed on my bed, but they should be carefully placed on a tray to avoid pathogen contact.3) the sample was just carried in a bag, he did not have a cold storage box, this leads to early degradation of the sample.I cannot mention the name of person who collected my sample, as it could be a risk to his job. Rather, Redcliffe labs can take an action on all departments and scrutinize for cleanliness, hygiene and accuracy.Looking forward to strict actions.Thank you.
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