reg.com.au

3.5
3.5 Based on 201 reviews

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Average Rating

3.5

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5

201 Reviews

5 Star
58%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
35%

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WebBuilderDude
Scammers who try to trick people into…

Scammers who try to trick people into paying business name renewals with official looking letters. This type of thing is far too common and should be illegal. Someone needs to end these parasite businesses.

1
Date of experience: Dec 07, 2025
Dissatisfied
Highly misleading business renewal notice — obstructive support and no accountability

I am extremely disappointed and concerned by this company’s practices. The “renewal notice” I received was formatted to look like an official ASIC letter, with no clear indication that this party service charging inflated fees. The presentation is, in my view, deliberately misleading and creates the impression of a government requirement.After realising this was not an ASIC notice (after receiving a renewal notice directly from ASIC), I attempted to request a refund immediately — and that’s when things became even more alarming.Calling the company only led to an automated digital service with no option to speak to a real person. I attempted to submit a support ticket several times. When it finally went through, I received an almost instant automated message saying the renewal had already been processed and the ticket was closed. This happened far too quickly to be legitimate customer support.I have since sent multiple follow-up emails and have received no response whatsoever.The lack of transparency, the misleading presentation of their mail, and the complete avoidance of customer contact raise serious questions about their business practices. This behaviour borders on what the ACCC defines as misleading and deceptive conduct, I have escalated this this matter to the ACCC scam watch.Small business owners deserve honesty — not tactics that rely on confusion, and inaccessible support systems.I strongly urge others to avoid this service entirely and renew directly with ASIC. I'm now $198.00 out of pocket and my business name isn't renewed. I now need to pay for this directly with ASIC.

1
Date of experience: Dec 05, 2025
Guy Harding
Scam

Scam. Check the other reviews. Why the Australian regulators don't shut it down is amazing.

1
Date of experience: Dec 05, 2025
JJ King
This website is a total scam who send…

This website is a total scam who send out invoices to be paid for your business registration. Do not pay this invoice. All they do is take your money and you actually get nothing for it. They pry on small business owners. How is this company allowed to operate and why have they not been shut down.

1
Date of experience: Nov 28, 2025
Craig Loxley
Total scam

Total scam. Unfortunately it's not been made illegal yet.

1
Date of experience: Nov 28, 2025
Dennis
Basically a Scam

Fraudulent service scraping through ASIC databases to send to businesses hoping they use their services (charging double) instead of ASIC.

1
Date of experience: Nov 27, 2025
Gareth Hall
This is a scam

This is a scam. Their invoice actually says 'you do not have to pay any money'. Very poor form - should be closed down by ASIC.

1
Date of experience: Nov 17, 2025
Another scam

Another scam, put the invoices in the garbage bin where they belong

1
Date of experience: Nov 05, 2025
Jenna
Scam!

Get official looking letters about paying asic fees which are more expensive then actually paying through asic. Total scam

1
Date of experience: Oct 28, 2025
mrs holmes
Rude! Do not use this company

Do not use this company, I disputed a payment & this is what they sent meThey are faceless and rediculoly rude And I'm still not convinced a legit company would ever speak to a customer like this. A letter posing as a invoice arrives in your letter box do not process or ebage with them! This is three final emsil to me!! Charming way to conduct business Not!‘ We are proud to report we WON the Bank Dispute you wrongly raised.Let this be a LESSON to you, that you can't attempt to CLAW-BACK your money from a legitimate great service, like ours, that you have engaged.We're happy that you also received extra fees for wasting our time and your bank's time.’ I'm within my right to dispute transactions even the back could say if there bank account was legit!! Do not use them

1
Date of experience: Oct 06, 2025

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