residential.jll.co.uk

4.8
4.8 Based on 121 reviews

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe....

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Average Rating

4.8

/
5

121 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%

Filtered Reviews

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Review Time

Dora Kelly
Fast response and great service

The response time was quick, and the work done was excellent.

5
Date of experience: Dec 18, 2025
Nettie Barnes
A big thank you to my property manager

I want to express my gratitude to my property manager for her continued professionalism and kindness over the years. Queries and issues are always resolved promptly and efficiently, and her advice and knowledge are greatly appreciated.

5
Date of experience: Dec 15, 2025
Reba Morgan
Seven years of reliable service

I have been working with my letting agent at the company for over seven years, and the experience has been impressive. He is consistently responsive, responsible, and reliable. One of the best professionals I have encountered in the industry. Whenever an issue arises, he handles it promptly and professionally. It is rare to find someone so dedicated and trustworthy, and I truly value the exceptional service he provides and would recommend him to anyone seeking professional letting services.

5
Date of experience: Dec 10, 2025
Trisha Cook
Impressed with the letting management services

I have been impressed with the letting management services, as my property manager is always attentive and ensures that issues are addressed. I would recommend renting with the company.

5
Date of experience: Dec 09, 2025
Jake
Follow-up on issues needed

Issues are not followed up or proactively addressed or explained. I hope to see improvements in this area.

3
Date of experience: Dec 04, 2025
Lance
Quick response to an urgent issue

I had an urgent leak under my kitchen sink, and the representative was incredibly helpful. She arranged a repair immediately, and the engineer arrived within an hour and fixed everything quickly. I am really grateful for the fast and efficient service. Would definitely recommend.

5
Date of experience: Dec 03, 2025
Ali Harris
JLL - Katherine P

A great experience with Katherine Popiol as my property manager, always quick to respond and offer any help where needed! Thoroughly enjoyed my time renting off JLL.

5
Date of experience: Dec 02, 2025
Xingpu Fan
Ru has been amazing

Ru has been amazing — very helpful, quick to respond, and made everything easy. Really appreciate her support. Highly recommended!

5
Date of experience: Nov 19, 2025
Wei PENG
Good work, Paige!

I'm delighted to have Paige Waller as my Property Manager for my flat. I've been with JLL for years without any issues. She's consistently helpful, responsive, and maintains a friendly yet professional approach. Thank you!

5
Date of experience: Nov 19, 2025
Marshall
Paige is very helpful and efficiency…

Paige is very helpful and efficiency highly recommend.

5
Date of experience: Nov 18, 2025

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Business Details

  • JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.

  • language https://residential.jll.co.uk

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