residential.jll.co.uk

4.8
4.8 Based on 121 reviews

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe....

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Average Rating

4.8

/
5

121 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%

Filtered Reviews

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Review Time

Merle Clark
Excellent experience

Excellent experience, communication was timely and accurate. We moved into a gorgeous flat in London. Agents Kathrine and George have been so helpful and would deal with them again in a heartbeat.

5
Date of experience: Jul 15, 2025
excellent experience

I’ve had an excellent experience working with Paige Waller as the property manager. She is consistently professional, responsive, and proactive in addressing any issues that arise. Communication has been clear and timely, and I appreciate her attention to detail and genuine care. It’s a rare pleasure to work with someone who combines efficiency with a personal touch - Highly recommended!

5
Date of experience: Jul 07, 2025
Evelyn
Great service

Thanks to Joanna and Siobhan for managing all the process in friendly and professional way.

5
Date of experience: Jun 09, 2025
Kyle Smith
Enoch from JLL has been an outstanding…

Enoch from JLL has been an outstanding property manager—professional, responsive, and always on top of things. He makes property management smooth and stress-free. Highly recommend!

5
Date of experience: Jun 05, 2025
Cindy Morris
Without a doubt the best experience…

Without a doubt the best experience I’ve had with a property agency. Their staff are proactive, available, and professional. Very refreshing!

5
Date of experience: Jun 05, 2025
Karlee
Lily provides very professional service!

Lily provides very professional service!

5
Date of experience: Jun 04, 2025
Katrina
Their services were disappointing

Their services were disappointing. For example, we paid the rental and they told the landlord that we didn’t paid. After they found out that was their mistake, they didn’t apologize until we wrote to their management. In the current tenancy agreement renewal, they have no response on the renewal offer. Very disappointing service!

2
Date of experience: Jun 04, 2025
Isla
Easy to reach and very responsive…

Easy to reach and very responsive property managers. Karl Zheng is the person in charge of our apartment and he has been fair and very helpful, creating a sense of trust, making the relation tenant and landlord a lot easier.

5
Date of experience: Jun 02, 2025
Chylra16
Great job and service

Great job and serviceWorking with Rugul - super responsive and helpful. Best of both worlds with a personal service and the back up of a large organisation. Thanks to Ru and JLL. Make being a landlord painless.

5
Date of experience: May 29, 2025
Tyler H.
Paige from JLL is a great property…

Paige from JLL is a great property manager and always does her work on time. She is very helpful and easy to talk to. Everything is handled quickly and without stress. JLL is a good company and takes care of everything with renting my property. I’m happy with their service and would recommend them.

5
Date of experience: May 23, 2025

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Business Details

  • JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.

  • language https://residential.jll.co.uk

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