residential.jll.co.uk

4.8
4.8 Based on 121 reviews

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe....

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Average Rating

4.8

/
5

121 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%

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Review Time

Michael Teo
We would like to thank Ru for her…

We would like to thank Ru for her professional help in managing our property. She was very considerate and looked after our interests. Thanks Ru and your team!

5
Date of experience: Sep 27, 2025
Landmark Pinnacle
Paige is my property manager who is…

Paige is my property manager who is extremely helpful.She helps plan with our tour to the property efficiently.

5
Date of experience: Sep 25, 2025
Great response time from JLL and the…

Great response time from JLL and the team (Rugul). No complaints.

5
Date of experience: Sep 19, 2025
JJ wang
Great property manager

I’ve been really impressed with the support I received from Antonella Frate throughout my tenancy. She has always been responsive, professional, and patient in handling any issues that came up. Most recently, she went above and beyond in helping me resolve a difficult matter with the landlord, and thanks to her persistence we reached a fair outcome.It makes such a difference to have an agent who communicates clearly, acts quickly, and genuinely cares about tenants as well as landlords. I can’t thank her enough for her help

5
Date of experience: Sep 18, 2025
The Greenwich team were outstanding

The Greenwich team were outstanding. We chose JLL because Michael Chu has shown us some properties and remembered key details. When we came to sell, Cheryl remembered us buying the property 13 years before. John came to value it. Then Sam Palmer was our main contact. He was professional, efficient with excellent communication skills. Highly recommend.

5
Date of experience: Sep 17, 2025
Biao Huang
I’d like to thank Ru at JLL.

I’d like to thank Ru at JLL for her excellent support for our renting. She was incredibly helpful in resolving both a dripping tap issue and a problem with our dishwasher. Ru acted quickly and professionally, helping us arrange the necessary contractors and ensuring the work was carried out smoothly. Her responsiveness and attention to detail made the process stress-free. We're really grateful for her support and would happily recommend her to others.

5
Date of experience: Sep 15, 2025
Janvi Reddy
Really good company

Really good company, Hannah Davis was my property manager, she has been a great help throughout my tenancy and resolved all the issues attentively and effectively. Highly recommend her and the company.

5
Date of experience: Sep 13, 2025
yiran
Appreciation for Excellent Support from JLL and Lucian

Dear JLL Team,I would like to take a moment to sincerely thank your team for the professional and thoughtful support I have received during my rental process. In particular, I would like to highlight the outstanding work of my agent, Lucian, whose dedication and care made a real difference for me.From the very beginning, Lucian has been incredibly responsive, patient, and attentive to all my needs and concerns. He not only guided me clearly through every step of the process but also provided solutions whenever challenges arose. His professionalism, efficiency, and kind attitude made what could have been a stressful journey into a smooth and reassuring experience.I deeply appreciate his commitment, and I feel very lucky to have had his support. It is clear that Lucian not only represents the high standards of JLL but also brings genuine care and responsibility into his work.Thank you again to JLL for having such an excellent team member. I will definitely recommend your services to my friends and peers in the future.

5
Date of experience: Sep 12, 2025
Consumer
Hannah Davis is very helpful and…

Hannah Davis is very helpful and extremely efficient, always making sure to reply to my enquiry promptly and sufficiently. I am more than satisfied with her service and recommend her to all.

5
Date of experience: Sep 10, 2025
We’ve been so impressed with Jo from…

We’ve been so impressed with Jo from JLL! Their attention to detail and responsiveness are second to none. Any issues we’ve raised have been dealt with immediately, and resolutions have consistently been in place within 24–48 hours.As tenants, this has been the best experience we’ve had so far - professional, efficient, and genuinely supportive. Couldn’t recommend Jo more highly!

5
Date of experience: Sep 10, 2025

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Business Details

  • JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.

  • language https://residential.jll.co.uk

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