residential.jll.co.uk

4.8
4.8 Based on 121 reviews

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe....

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Average Rating

4.8

/
5

121 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
2%

Filtered Reviews

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Review Time

Chunhao Li
They gathering customer feedback…

They gathering customer feedback frequently and response to them carefully and timely. I appreciate their efforts and patience, especially my property manager Lucian Canbert Suth.

5
Date of experience: Nov 06, 2025
Yeung Man Shun
Thanks a lot, Paige

My wife and I are delighted to have Paige Waller as our Property Manager. She has been exceptionally helpful in resolving any issues we've encountered, demonstrating genuine sincerity and professionalism throughout. We are very grateful to you!

5
Date of experience: Nov 03, 2025
Shyalu Chalissery
Good response

We recently had issues with heating system at our place, Paige has been a great help as a property manager to help resolve the issue.

4
Date of experience: Oct 29, 2025
Ibrahim dada
They will steal your deposit

They will steal your deposit , horrible experience with them. They will always favor the landlord and do not give one crap about their tenants. My house was leaking for 2 straight months and they never compensated me for anything and then went to charge a big chunk for damage that I didn’t cause. They will steal your deposits and will not discuss anything with you they are a horrible horrible agency that have shit property managers. The property managers are robots and will not cooperate with you at all and will just use chat gpt to answer you. I tried being nice to them but if there’s one thing I know is I will never ever come close to that agency again

1
Date of experience: Oct 29, 2025
Arsheya Indwar
Great experience working with Hannah…

Great experience working with Hannah Davis! She is very responsive and was a huge help throughout my tenancy.

5
Date of experience: Oct 23, 2025
Blue Khan
Jo Ferreira, Team Leader - Property Management

excellent and prompt communication from start to finish from Jo Ferreira, Team Leader - Property ManagementThank You

5
Date of experience: Oct 23, 2025
Viji Krishnamoorthy
My review is specifically for Suth…

My review is specifically for Suth Lucian Canbert. His attention to detail and his commitment to his clients is something I have not seen anywhere else. His timely reminders and always looking out for his clients’ interest is above and beyond. Thank you Suth

5
Date of experience: Oct 21, 2025
Sik To Lai
Refund

Ms Paige Weller has been quick and helpful in dealing with my double payment to the contractor to get a refund.

5
Date of experience: Oct 21, 2025
Adina
Experience with Suth & JLL

Our experience working with Suth Canbert has been really good. Where we’ve had any issues with the flat, he promptly supported us and ensured issues were resolved as soon as possible. We lived in the same property in Legacy Tower for 4 years and have had an overall good experience with JLL.

4
Date of experience: Oct 20, 2025
Alexandra T.
Suth has done an excellent job managing…

Suth has done an excellent job managing our apartment during our 4 year tenancy. He was always responsive, friendly and quick to solve any issues we've had! Thank you very much for all your help throughout the past few years!

5
Date of experience: Oct 20, 2025

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Business Details

  • JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.

  • language https://residential.jll.co.uk

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