retainerxpress.co.uk

4.2
4.2 Based on 201 reviews

Maintain your perfect smile with our easy and fast online retainer service!...

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Average Rating

4.2

/
5

201 Reviews

5 Star
75%
4 Star
4%
3 Star
0%
2 Star
5%
1 Star
15%

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Review Time

Efficient

Efficient, professional and quick work. Support services were helpful. The retainer was made well and fit perfectly to my specification.

5
Date of experience: Jul 12, 2024
Wilbur Parker
AVOID

AVOID - An experience that turned out expensive.After receiving the impression kit there was issues posting. The label would not scan but the post office accepted it anyway. Unbeknown to me the label was for a customer and my impression ended up at some unsuspecting persons house. I was sent a second impression kit but it the time it took to arrive the impression kit that was posted initially was forwarded onto Retainer Xpress. I received my first set of retainers but the fit was shocking. I couldn’t even get them onto my teeth. After contacting Retainer Express I was sent another impression kit. Replacement retainers were sent out which were not a great fit but I was able to get them into my teeth so I thought I’d give them a go. What a mistake that was as they ended up cracking one of my crowns. A very costly mistake. Take it from me, go to a dentist and have them done properly.

1
Date of experience: Jul 06, 2024
SB7
Super impressed

Super impressed! Much cheaper than the dentist and the service was so quick. I was a bit nervous about using an online company, and their replies were a bit slow, however this may be a one man band kind of business so I tried not to worry and turns out i didnt need to. Will be recommending to others!

5
Date of experience: Jul 06, 2024
Cherry Wright
Very quick service

Ordered on Monday, had the moulds the next day Tuesday, then received the retainers on the Saturday. Excellent service. Very happy

5
Date of experience: Jul 06, 2024
Ike S.
Would definitely recommend!

Customer service was fantastic from start to finish. I was alerted when they received my moulds and when my new retainers had been dispatched. It was quick and a fraction of the cost from a dentist but just as good quality. Very pleased and would definitely recommend!

5
Date of experience: Jun 26, 2024
Babette Howard
Guys trust me when I say this retainer…

Guys trust me when I say this retainer xpress is genuinely the best the retainers are high quality and the customer service was on point will definitely be buying again in the future.

5
Date of experience: Jun 19, 2024
pabenoit15
Not suitable for those with larger jaw sizes

Had real difficulties with the process. Even the biggest of the 3 moulds sent was too small. I was sent an extendable set, but had to ask to find out that it needs to be adjusted in hot water. Unfortunately this meant after adjustment that the mould was almost completely flat, and the putty just moved to one side when trying to take an impression. Bought around 3 packets of extra putty trying to make it work, but eventually gave up after lots of frustration.I've since gone to a dentist, with impressions taken and retainers created with no problem, for around the same price.

3
Date of experience: Jun 17, 2024
Leroy B.
Same day collection option.

I lost my retainers and thank God I found this website, which offers the same day collection.Customer service via WhatsApp is super effective and fast. I would give them a 10 out of 10. Also the price is very affordable.

5
Date of experience: Jun 15, 2024
Nadia Harris
Really pleased with my new retainers

Really pleased with my new retainers. The team were helpful providing feedback and advice with the impression kit (via WhatsApp). Kit arrived Tuesday, I sent off my impressions on Wednesday and my new set of upper and lower retainers arrived today (Friday). They seem much better quality and fit than the ones purchased through my orthodontist 6 years ago.

5
Date of experience: Jun 15, 2024
Kent W.
First class experience

First class experience, great communication, express service, very customer focused, all at a great price

5
Date of experience: Jun 13, 2024

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