Review Time
I have had a $300 card for several years. After moving, I provided proof of my new address, yet they still canceled my card, claiming they couldn't verify it, although they sent statements there. It's incredibly frustrating! Avoid this card and save your money for essentials instead.
This company is terrible; they don't even handle their own payments and seem to rely on a foreign call center. Their payment processing caused my payment to be returned and resulted in a fee of $41. I had previously lost my wallet and was supposed to receive a new card, but they never sent it. Now they've closed my account, despite correcting the payment issue. Avoid these predatory practices and their high interest rates.
So, I made my payment on time and was still charged a late fee. I called Revvi and they said they put a "work order" in to credit my late fee back to me. However, they could not tell me when it would happen. They said "call back from time to time and see if it was approved" . I can not believe this! They can just take your money and hold indefinitely until they decided to give it back or not. This is totally unacceptable! I'm furious. What's the point in paying on time? You get a late fee anyway, late or not!
I do not even want to give them one star. First off they froze my card for fraudulent activity, no clue it how this was even true, I then spoke to someone had to get a new card, expedited it. They said three days, ok this was around 4th of July. So problem was I had made a payment, it just sat there because of the card issues. So I called them how are you supposed to make a payment on an account you didn’t know had supposed fraud activity? Well I didn’t get my card in 3 days. I called again, they refunded the 35 dollar fee and the 30 late fee because I didn’t tell them to send a new card. This was 2 weeks ago, today I get a letter in the mail for fraudulent payments and they are closing my account. Ok now I’m really pissed, like that payment should have been applied in may, I didn’t make a payment in June because I didn’t have access to a card number or an account. So now after all of their bs I am working so hard to correct my credit for y’all to do what? I’m telling anyone who reads this, I work for h and r block and if you use their services their tax identity shield services are a life saver! I have been sent an email for every suspicious credit pull or reference on my account since I have had this card. And I will be reporting them to the BBB.
This is similar to a drug dealer tactic company. They charge more in fees then they allow you in credit. 95 to open them 75 for an annual fee that they dont tell you about. Run from this company. They are only out to steal from you burn 500 if you get this card and the 300 dollar limit
I applied and they asked for more information. I sent sensitive documents to them for review. No one ever updated me! Then my application was withdrawn because the time limit was up! No explanation or anything! I was told to reapply? Wow!
First off, when you call because you have an issue, the representative can never help you. They then recommend that you call back, but why should I have to do that? You ask to speak to a supervisor and you will be on hold for several minutes at a time. After each 10-minute interval, the person comes back and says they can't reach them and asks if they can put you on a brief hold from 1 to 10 minutes. Again, you wait 10 minutes and they repeat the same thing. This continues several times before you finally speak to someone. Once you have spoken to the supervisor, they still cannot help you. I called and asked them if they could remove one late payment. I've had the card for over 2 years and had one late payment by mistake and asked if they could remove it as a courtesy. They told me I have to write a letter to request the removal, which is fine. However, during this conversation, the person on the phone ordered me a new card and charged me an expedited fee of $35. I never ordered a new card; I didn't need a new card. The card arrived in the mail exactly as I had it in my wallet, with the same expiration date and card number. If I had lost a card with that number and expiration date, why would you send me the same card? Somebody out there could have the information if it were lost or stolen.Then, they refuse to take off the $35 fee even though I did not speak to anyone about replacing the card and incurring an expedited charge. It's a real rip-off. Do not get this card; you will end up with too many charges and no help.
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