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richardfmackay.co.uk

richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%
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Review Time

Dimity Carter
I want to say a big thank you to Murray…

I want to say a big thank you to Murray and Dylan. They have really been of great help with a lot of patience and understanding with us putting up our sofas. They actually went above and beyond. Thanks again

5
Date of experience: Jul 18, 2024
Joanna
All round excellent experience

All round excellent experience! Neil and Reece were excellent!Delivery was super smooth and they answered all our questions and made sure we were happy before they left. Salesperson Jaz was also excellent - she knew all the products and super helpful. Great experience all round,Thank you !

5
Date of experience: Jul 18, 2024
Raife C.
Furniture delivery by Neil and Reece

Neil and Reece, delivered our furniture this morning. They were on time, pleasant and efficient, They were careful with the furniture and went the extra mile tidying up the packaging. Great lads, thank you.

5
Date of experience: Jul 18, 2024
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Joe Clark
Very happy with the delivery

Very happy with the delivery of an ottoman by Murray and Dylan last week. It was a heavy item and they took good care carrying it up the stairs. They arrived on time and were very friendly and professional. Thanks.

5
Date of experience: Jul 17, 2024
Charle Patterson
Amazing

I haven’t shopped here before as was under the impression it would be expensive. I bought a gorgeous corner sofa for a bargain price of £1600. The staff are very helpful. The delivery was earlier than planned which was a bonus. Murray and Dylan who delivered it were very professional and polite. Good job all round from everyone.

5
Date of experience: Jul 16, 2024
NoIzePvp_
Great service

Bought a bed from Hollie with brilliant service and a good price. She was very knowledgable about beds. Would really recommend.Neil and Dylan delivered it and put it together. They were really friendly and efficient. I would definitely recommend Richard F Mackay for anything!!

5
Date of experience: Jul 12, 2024
Dana P.
Excellent service once again

Excellent service once againDominic and Adam fitted 2 carpets this morning, punctual, polite, efficient and conscientious ref leaving the house clean and tidyHighly recommended

5
Date of experience: Jul 12, 2024
Georgene L.
First class service.

Delivery was on time, Neil and Murray were very helpful, efficient and cheerful. Work was completed within 15 minutes and we could enjoy the furniture, excellent experience.

5
Date of experience: Jul 08, 2024
Leo Powell
Exceptional Service from Sales Supervisor Hollie Ure

My wife and I recently visited Richard F Mackay to shop for furniture items for our new garden room, and I had the pleasure of being assisted by Sales Supervisor Hollie Ure. I cannot express how impressed we were with her exceptional service.On both Saturday and Sunday, Hollie went above and beyond to ensure we found the perfect pieces. She tirelessly brought items from all corners of the store, patiently helping us make informed decisions. What stood out most was her genuine commitment to our satisfaction—she never once pressured us to make a purchase.Hollie's friendly demeanour, extensive knowledge, and dedication to customer service made our experience truly memorable. Thanks to her, we are thrilled with our selections for the garden room. I highly recommend Richard F Mackay, and especially Hollie Ure, for anyone seeking outstanding service and quality furniture.Thank you, Hollie, for making our shopping experience delightful!

5
Date of experience: Jul 07, 2024
Esther Fisher
Delighted with our new carpet

We replaced our old Richard F Mackay carpet with a new one after 15 years of useThe entire process from selection of carpet to measuring to fitting was seamless Thanks to Scott Gillies for his help

5
Date of experience: Jul 06, 2024
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