Review Time
When we visited the Edinburgh store in the summer the whole experience was very enjoyable and the sales supervisor - Ioana Cherciu was so helpful and pleasant.We appreciated that making our sofa would take several months and were happy to wait. It arrived Monday. The delivery was arranged for a time to suit us, the old sofa was taken away and the delivery guys - Murray and Ben - were lovely and helpful. The sofa is fabulous - comfortable and a beautiful colour. We are very pleased.
Thanks for your service in providing us with first rate furniture .From the sales staff to the delivery men it’s been very good.The delivery men yesterday ,Murray,Ben and Stephen were careful and helpful throughout.I agree with the other 5*reviews .I would not hesitate to return to Richard F Mackay for future furniture sales .Thanks again.
Neil and Steve delivered my couch today with a very professional manner. They were both friendly and very kind, nothing was too much trouble for them. Altogether Neil and Steve made the delivery process stress free. Thank you. My purchase from Richard F Mackey has been exceptional from first visit to delivery. This company customer service is first class.
The sales service was first class. Everything was fully explained and plenty time taken to discuss sizes colours design etc. Suite arrived within 2 weeks which was exceptional and the delivery team Neil and Steve couldn’t do enough for me taking old suite away and assembling new one. First class service all round. Thank you so much.
From start to finish the whole team from Richard F McKay were professional courteous knowledgeable and efficient . The delivery guys today went above and beyond to remove the old chairs and replace them with our new Himolla settees and chair positioning them exactly where we wanted them and ensuring that we were totally satisfied with everything before they left.They are stunning .Thank you so much to you all . Linda Scott
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Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens
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