richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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CleferARG97
Absolutely shocking customer service…

Absolutely shocking customer service and the owner has an attitude to match. Do not engage with this company, I can only assume the positive reviews are false.

1
Date of experience: Jun 19, 2024
AC45
Customer comes first.

Furniture delivered on a date that suited us, by Murray and Dylan. They were very helpful and, unpacked the furniture, took away all the packaging and placed our items where we wanted them. A positive experience.

5
Date of experience: Jun 19, 2024
Braxton
Once again we experienced great service…

Once again we experienced great service from Richard F Mckay Ltd. The estimate was carried out quickly and the price was very competitive. The fitting was very good, with the fitter arriving on time, carrying out the work in a timeous and very tidy manner. We have been customers of Richard F Mckay for over 40 years and would recommend them for flooring and furniture.

5
Date of experience: Jun 15, 2024
Harvey C.
New leather suite 3 piece

They arrived on time introduced themselves asked what way round it was going covered the area with covers on my wooden floor did not bring in the packaging only the parts and put altogether in the room they plugged it in and checked the recliners worked and we were happy with the work Neil and Steve done

5
Date of experience: Jun 13, 2024
Bill Fisher
Excellent service

Dylan and Murray were very helpful they delivered the recliners through a tight hall into the lounge, unwrapped them and took away the rubbish, before leaving the demonstrated how to operate them- very pleasant young men.

5
Date of experience: Jun 13, 2024
Noel P.
Fantastic service throughout

Fantastic service throughout. We are a returning customer and even though it was a few years since we were last in the showroom, we were recognised by Jason and given a warm welcome. Richard MacKay also introduced himself as we were choosing suite colour and checked that we were ok. Ordered a 3 piece suite and carpet for living/dining room and the co-ordination was superb. Old suite removed and carpet uplifted which allowed us to finish decorating, then next day new carpet fitted and suite delivered immediately after. Great service and honesty from Dom the carpet fitter going above and beyond when we asked for an extra bit of carpet to be fitted in a cupboard. Steve and Neil were brilliant from uplifting old suite to setting up new suite. Nothing was a bother and they were very polite and respectful. I would highly recommend Richard F Mackay as the place to go to for great products, great service and attention to detail. Well done!

5
Date of experience: Jun 13, 2024
Linda Ross
Niel and Steve were absolutely …

Niel and Steve were absolutely brilliant. Happily smiled humphing heavy bed up and down three flights of stairs! Well done lads and thank you.

5
Date of experience: Jun 11, 2024
Selma Brooks
Excellent delivery service from Neil &…

Excellent delivery service from Neil & Steve this morning big thank you both boys did a fantastic job,also the experience with Paul and Lynsey to help find the perfect sofa was the best experience in years.We have lots more furniture to buy and will be back to Richard F Mackay to purchase.Thank you all Loraine & Andrew

5
Date of experience: Jun 11, 2024
Grayson Barnes
Great service from Richard F McKay

Great service as always from Richard F. McKay and the kitchen team - had some new units fitted in our boot room following a successful kitchen and utility room installation 5 years ago - Danny Brown was as professional as ever despite our detailed questions and endless requirements! Jordan and Jack did a great job of installing the units as well as some oak doors.

5
Date of experience: Jun 10, 2024
Natalie Ross
A Very Professional Service

Murray and Rory delivered our new dining table today. They unpacked and assembled the table, and remained professional, friendly and very helpful throughout the process. Thanks guys!I am very satisfied, not only with the product, but also with the excellent purchase and delivery service we experienced.

5
Date of experience: Jun 06, 2024

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