richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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Himolla delivery

Darren was very helpful dealing with our query in the “covid” time. He gave us a very good price (including the removal of our old suite for free). Everything arrived on time with no problems. We received a phone call the afternoon before delivery day to advise us of our time slot. Kyle and Sergio arrived on time and were very pleasant. They delivered our suite safely and set it up removing all the packaging leaving us to enjoy our new seats..

5
Date of experience: Apr 20, 2021
Kayla Rogers
Excellent service

Excellent service, lovely units. Delivery guys friendly and obliging.

5
Date of experience: Apr 19, 2021
Helena
We got exactly what we had been looking…

We got exactly what we had been looking for. Great service from Hollie who was both helpful and knowledgeable.

5
Date of experience: Apr 14, 2021
Lilla
“ I was in the store in December and…

“ I was in the store in December and purchased g plan 3 seaters and 2 seaters from Hollie.She was very helpful and allowed us to have a look around without being pestered.It was delivered last month .the van crew were great took their time getting the settees through my narrowHall -and took away all the packing and cardboard.5 stars “

5
Date of experience: Apr 14, 2021
Melina Patterson
We ordered a 3 seater and 2 seater…

We ordered a 3 seater and 2 seater ercol favara - great prices and good service from Paul - we were even served nice coffee and biscuits. The delivery went well and they even took away our old suite !

5
Date of experience: Apr 01, 2021
ImDokaan97
Totally brilliant experience from start…

Totally brilliant experience from start to finish. Friendly courteous welcome with goodie bag to choose new sofa, sofa bed and chair. Then follow up visit for beds and mattresses. Lots space, lots time to choose without feeling pressurised, lots advice available. I don't like shopping but keen to buy British so Richard F Mackay had done the hard work for me - all I had to do was choose...very organised with hand sanitisers and felt very safe space to be in! Great efficient follow up. Cant wait to get my new furniture delivered in my new home. Thank YOU Rick, Jason and the gang!

5
Date of experience: Mar 27, 2021
Carissa Taylor
Fantastic Service

A great experience when buying my new Ekornes furniture. I had been to several places looking for the right deal with a trustworthy retailer and found Jason to be the most helpful and very professional. I ordered in December and have received delivery already even during these very trying times. Well done guys.

5
Date of experience: Mar 12, 2021
Jolie Fisher
Amazing service …

Amazing service from Hollie who went out of her way to help and advise us She could not have been more helpful She spent loads of time with us and we are delighted with our order Thank you

5
Date of experience: Mar 01, 2021
Sir_KOKY
Amazing customer service.

Bought some stressless furniture recently. They really are a class act when it comes to service and customer satisfaction. Even the delivery staff are way beyond even that of John Lewis who are supposed to be market leaders in service.A great company with good old fashioned customer service values.

5
Date of experience: Feb 03, 2021
Tammy Turner
Dream Kitchen

We recently purchased our dream Neptune kitchen from Richard F MacKay and we are absolutely thrilled with it. Lynsay dealt with our purchase from start to finish and we found her to be both very knowledgable and helpful throughout. She assisted us every step of the way from the planning and designing to fitting. We never felt pressured to buy and Lynsay always tried to ensure that the kitchen fulfilled all our needs and requirements. I would have no hesitation in recommending Richard F MacKay to anyone who is looking for a new kitchen or furniture.

5
Date of experience: Jan 25, 2021

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