rivalry.com

4.8
4.8 Based on 21 reviews

At Rivalry, we mix sports, esports, and casino into one all-in-one playground for entertainment. Our goal? To make betting more fun, more social, and packed with fresh ideas. We keep things safe, fair, and responsible, so you can focus on enjoying the ac...

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Average Rating

4.8

/
5

21 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Odin Powell
Impressive improvement in service

I originally left the platform two years ago due to slow withdrawals and restrictive bonuses. However, after receiving promotions over time, I decided to give them another chance, and I’m genuinely happy I did. The difference is striking. I don't understand how they maintain a 3.9 rating; in my view, they should be around 4.8. The complaints seem to come from competitors rather than real users. Their promotions are now generous, and the rollover requirements are achievable without feeling overwhelming. This sets them apart from many sportsbooks. I also enjoy the site design; the green theme gives a retro arcade feel that enhances the experience. My only constructive feedback is regarding the sportsbook's performance; switching between sports can sometimes result in a brief freeze. However, this isn't a dealbreaker. Their customer support has consistently been exceptional. They were notable even in my earlier experiences. Some agents recently humorously adopted anime character names, which added a fun touch. While they’ve toned that down, the responses remain thoughtful and friendly. Overall, the platform has clearly made significant improvements, and it’s evident. This is a genuine review; I actively engage here, and I’m pleased to say they have regained my trust. Great job to the team, and keep up the excellent work.

5
Date of experience: Dec 13, 2025
Amadeus
Rivalry has truly turned things around

I left the platform around two years ago due to slow withdrawal times and restrictive bonuses. However, after receiving various promotions, I decided to give them another try, and I'm really glad I did. The transformation is remarkable. I can't understand how they have a 3.9 average rating; they deserve closer to a 4.8. The negatives I can think of seem to come from competitors rather than actual users. Their promotions are now quite generous, and the rollover requirements are realistic and achievable. This alone sets them apart from many sportsbooks. The site design is also a plus; the green theme gives a retro arcade vibe, making the experience enjoyable instead of just another generic betting site. My only feedback is on the sportsbook's performance; switching between sports sometimes leads to a brief freeze of about 5 seconds. It feels like a programming issue but isn't a dealbreaker. Additionally, their customer support has always been excellent. They stood out even in my previous experiences. Recently, some agents humorously used anime character names, which was entertaining. While they’ve toned that down, the responses are still intelligent and friendly. You never feel like you’re talking to a bot, which is refreshing. Overall, the platform has clearly made real efforts to improve, and it shows. This is a genuine review. I play here, and I'm happy to say they've regained my trust. Well done to the team, and keep up the good work.

5
Date of experience: Dec 13, 2025
Fantastic platform, highly recommend!

This platform is fantastic; I would recommend it to everyone!

5
Date of experience: Dec 11, 2025
Alexis
One of the best platforms I've used

I've been using this platform for a while, and I can confidently say it's among the best available. What makes it truly special is their VIP support, particularly one representative. He’s not just support; he feels like family. Always patient and understanding, he genuinely cares about helping me, even when I'm low on funds. The free bets he provides and our conversations keep me engaged. While the platform can be a bit laggy, the VIP support elevates the experience. Highly recommended!

5
Date of experience: Dec 08, 2025
lavengence16
Excellent service

Excellent service and a great person who is always helpful and answers questions. Thank you!

5
Date of experience: Dec 01, 2025
Tyson Turner
Outstanding service

I've tried several other platforms, but the service here is exceptionally quick and responsive, so they have my business.

5
Date of experience: Nov 26, 2025
Gregory Cook
Charlie is the best!

Charlie is incredible, and so is Quinn! These two should be recognized for their outstanding service!

5
Date of experience: Nov 26, 2025
Lawrence Morgan
Top-notch platform

This platform is top-notch with a great design and excellent chat support.

5
Date of experience: Nov 26, 2025
TheAndre0979
Avoid at all costs!

Avoid this platform! Many positive reviews seem fake. It’s one of the most glitchy platforms I’ve experienced. I’ve missed numerous winning bets due to slow loading times and frozen pages. The owner claims to offer a unique experience but is often unavailable. I’ve lost a substantial amount of money and received no help despite my attempts to contact support. The agents seem scripted and lack real authority. I have no idea how this platform stays in business; I’ve never heard of it in the community. I requested to speak only to a specific representative, but bots kept responding. They offered a minimal deposit match after significant losses, which is absurd. This platform is a headache, and I wish I had never joined. There are far better options available.

1
Date of experience: Nov 25, 2025
Rogers W.
Friendly and helpful support

The support team is super friendly and very helpful. Great platform and service overall!

5
Date of experience: Nov 15, 2025

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Business Details

  • At Rivalry, we mix sports, esports, and casino into one all-in-one playground for entertainment. Our goal? To make betting more fun, more social, and packed with fresh ideas.

    We keep things safe, fair, and responsible, so you can focus on enjoying the action and being part of a community that loves the game as much as you do.

  • email support@rivalry.com
  • language https://www.rivalry.com

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