Review Time
I ordered a suit for my son's wedding, and while it arrived quickly, none of the pieces fit correctly. I opted to return just the trousers for an exchange and handle the jacket myself. Unfortunately, after several attempts to contact the company, it took nine weeks for the replacement trousers to arrive, totaling ten weeks since my return. The company has been unresponsive to emails and lacks a contact number. I suggest spending a bit more to avoid this frustrating service.
I ordered a suit for my son's wedding. Although it arrived promptly, none of the three pieces fit as expected. I chose to return just the trousers for an exchange and planned to tailor the jacket myself. However, after multiple attempts to reach out to the company, it took nine weeks for the replacement trousers to arrive, which was ten weeks after my return. The company has been completely unresponsive to my emails and does not provide a phone number. I recommend investing a little more to avoid this frustrating service.
I ordered a three-piece suit in the correct size, but received completely different sizes. I attempted to return the suit but it was marked as undeliverable. I have contacted the company four times with no response. This is a scam.
It's vital to engage with customers and understand their needs while responding to emails in a timely manner. The refund policy is inadequate, and the communication regarding refunds is even worse. This policy has negatively impacted my wedding suit experience.
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Tweed Style Suits international brand
