Review Time
Quick and easy process from application to receipt of funds. The reps were professional, friendly and courteous. The dashboard and website are very easy to use. Will definitely use them in the future.
Quick and Painless process. They advertise same-day direct deposit and they hold true to their claim. I initially tried SoFi Personal Loan and they took almost a month. After I complained about the process and the delay, they approved my loan and had me sign documents and then they put it back into "Under Review" status. I canceled the loan with SoFi and went to Rocket Loans.
Overall, the application process, processing speed, and web services were all quick and user-friendly, and the APR was competitive. However, there were significant delays with the payoff processing. It took 16 days for the website to show 'paid' after the check was posted, and since the check was from an intermediary, I had to make an extra monthly payment to avoid a late fee. This means the company needs to refund that payment, which could take another 15 days. Meanwhile, the website kept prompting me for a second monthly payment despite showing the payoff check was received. Even after the website indicated it was paid in full, it still suggested rescheduling the second payment, which would only increase what the company owes me. There’s definitely room for improvement in this area!
I manage a 3-unit property that I've owned for over two decades and have encountered some occasional challenges. These have included sewer repairs, a water main break, several fence replacements, a new walkway, and roof repairs and replacements. Recently, I needed financial assistance to address a couple of these issues. The company came to my aid with an efficient online process for qualifying for a loan, easy document submission, and a very friendly representative to help ensure everything was correctly handled. Their process is effective, and the team has consistently been helpful and pleasant throughout the various financial transactions I've engaged in with them over the years.
I can only express my excitement! This has been the simplest loan process I've ever encountered. It took under 5 minutes to receive approval, and just two days later, the funds were in my account. I'm using it to escape a previous predatory loan. Now, I have a more favorable rate, improved payments, and an overall much better experience.
I found the loan application process to be quick and easy. I secured a fantastic rate and received the funds by the third day. Applying online was simple, and I even received a discount for enrolling in automatic monthly payments. They were the only service that approved my application despite having another loan. I'm extremely satisfied and would highly recommend them. Thank you!
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