Review Time
Something is seriously wrong with the gameplay at this casino. Far too often does my balance evaporate due to extremely unlucky circumstances like multiple bonus buys paying under 0.2x the buy, crazy streaks of blackjack losing 70% or more of hands, hundreds of dead spins on slots. pay attention to how you lose your money and you’ll see how shady this casino is. I’m sure they’ll come on here blabbing about provably fair but we all know computers and data can be manipulated. stay away from this casino for the sake of your livelihood
I saw an advertisement for this bookmaker from a well-known team and thought they were reliable, but everything turned out differently, as long as I was losing and constantly making a deposit, I was a good player for them, but as soon as I came out on the plus side, I was assigned verification and as a result they accused me of multiaccounting, even though it was my only account which I've been using for over a month, but the issue only came up after a while. So I don't advise you to even pay attention to these scams.
I cannot recommend this bookmaker to anyone. I want to share my experience to help others avoid similar issues. I initially lost money while playing, but then I won 8000. They paid me 2000, but refused to pay the remaining amount, claiming I had a double account, which is completely false. When I requested proof, they refused to provide any, insisting I admit to having a dual account, which I do not. Subsequently, they blocked me from the chat and comments, and now my emails go unanswered. I strongly advise against using this bookmaker, as they seem to be a scam. I doubt I will ever see my money again, and I urge others not to open an account here, as there are many better options available.
This platform is a scam. I placed several bets on sports and won $600, but when I tried to withdraw my money, they demanded KYC and kept claiming I have another account on their site. Avoid using this service; they will not pay out your winnings.
I am facing the same problems as many users here. I won fairly, but they denied the payout, requesting KYC verification. I completed all levels of KYC, yet they still refused after initially assuring me it would be processed. They asked me to provide details of any previous accounts, which I do not have. Eventually, I was referred to compliance, who requested more information but never followed up. I am thinking about contacting the licensing authority and spreading the word on other platforms to warn as many users as I can, as this seems to be a common issue for anyone who wins even a small amount.
I am unable to withdraw my funds because they claim I have other accounts, which I do not. I have reached out to the compliance team via email, but after two days, I have yet to receive a response. Additionally, the customer service team is ignoring my messages. I continue to explain that I do not possess any other account.
I'm updating my review. They still haven't processed my $600 withdrawal. The support team is unresponsive. They keep mentioning accounts I never owned, and they lack any proof for their statements. Avoid this platform; they might block your account. I'm warning you, they are not trustworthy.
I'm updating my review. They still haven't processed my $600 withdrawal. The support team is ignoring my requests. They keep mentioning accounts I never had, with no evidence to support their claims. Avoid this platform; they will block your account. They're scammers.
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