Name: roman-showers.com
Telephone: 000000000
Rating: 4.0

Ruby Smith Guest

Exploding shower glass

I read the review of July 21 with interest, and found I couldn't agree more. After the nasty experience of an exploding (and I do mean exploding) glass in our shower enclosure, I contacted Roman, and sent pictures.Not our shower they said. Well, yes it was, I said, and sent a copy of my invoice to prove it. No...not our shower enclosure....... and they continued to deny it, this despite confirmation from the plumbing firm who fitted it! Who needs a 'lifetime guarantee'..., just deny its your appliance....easy peasy. Good business practice? I leave you to judge.

Date of experience: Aug 29, 2022

Cody Barnes Guest

3 years ago

Terri from customer services has been…

Terri from customer services has been fantastic in helping me with some issues with our shower cubical which is now approaching 8 years old.

Date of experience: Aug 10, 2022

FEFELAPANIK Guest

3 years ago

Terri from customer services has been…

Terri from customer services has been fantastic in helping me with some issues with our shower cubical which is now approaching 8 years old.

Date of experience: Aug 10, 2022

Betty Harris Guest

4 years ago

First class customer service support…

First class customer service support from Helen Waters. Helen helped to identify my parts and ordered on my behalf. I would have been lost without her. Thank you Elaine

Date of experience: Nov 19, 2021

Blake Walker Guest

4 years ago

First class customer service support…

First class customer service support from Helen Waters. Helen helped to identify my parts and ordered on my behalf. I would have been lost without her. Thank you Elaine