roofbox.co.uk

4.8
4.8 Based on 61 reviews

We're UK distributors for many of the world's most innovative car accessory manufacturers, sourcing specialist products that come under the broad headings of "load carrying stuff", "interior car protection", and "tyre traction"; we also trade at the subtl...

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Average Rating

4.8

/
5

61 Reviews

5 Star
92%
4 Star
2%
3 Star
5%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Peter Matheson
The service received was brilliant!! I have to thank Polly who has been so intuitive in answering my

The service received was brilliant!! I have to thank Polly who has been so intuitive in answering my questions

I have changed my car, and I asked the question of whether my existing roof rails and bike carrier would fit on my new car. Polly was able to give good advice of what can be used from my existing kit, and what needs to be purchased to be able to utilise it on my new car.

I am very happy, albeit need to purchase some parts, that the bikes can be transported on the roof of the new car.

Thanks Polly and team, you have restored the faith of excellent customer service

5
Date of experience: Feb 20, 2026
Peter Matheson
Excellent and quick advice

The service received was brilliant!! I have to thank Polly who has been so intuitive in answering my questionsI have changed my car, and I asked the question of whether my existing roof rails and bike carrier would fit on my new car. Polly was able to give good advice of what can be used from my existing kit, and what needs to be purchased to be able to utilise it on my new car. I am very happy, albeit need to purchase some parts, that the bikes can be transported on the roof of the new car. Thanks Polly and team, you have restored the faith of excellent customer service

5
Date of experience: Feb 20, 2026
Joanne T
Thule 993 Platform Bike Rack

The pricing was very competitive, my order was submitted on Sunday, i purchased the express delivery and it arrived as expected. Brilliant service, Great Website to use and navigate around.

5
Date of experience: Feb 03, 2026
Exceptional Customer Service

Absolutely fantastic and knowledgeable customer service. Can always get someone on the phone which is a rarity nowadays.

5
Date of experience: Feb 02, 2026
David Linney
Caring company

I've contacted many companies about the best roof system for my tent box with no joy. This company was the only one totake time and recommend the correct product. I wanted thule and they gave spot on advice with even better price. Great company and service.

5
Date of experience: Jan 31, 2026
Russell979
Great company, great service, great value for money

Hi, having bought several products of the company of the last couple of years, again the roof-bars (Cruz Aero Fuse) for my wife's Mercedes EQA were great value for money, i highly recommend. I had a follow up call from customer services, following a slight issue with the DX delivery service which was resolved, but the call was appreciated. Can't recommend the company and the roof-bars enough 5Star for both!

5
Date of experience: Jan 29, 2026
David Marlow
Brilliant communication and support

Brilliant communication and support, fast delivery and competitive prices, all reasons for choosing The Roof Box company every time I need roof bars etc

5
Date of experience: Jan 18, 2026
Richard
Bike Rack Return

I needed to return a bike rack as it did not fit my 4x4. Roof Box response was super helpful and clear. I ordered the replacement, it arrived and 4 days later the return was picked up and processed within 2 weeks. Throughout, communication has been clear, helpful and timely. Well done!

5
Date of experience: Jan 15, 2026
Ben Roberts
Such an easy company to deal with.

Such an easy company to deal with.Great products and lots of knowledge.

5
Date of experience: Jan 09, 2026
Best Customer Service

This is Trustpilot, right? Well I can tell you that can definitely trust The Roof Box Company. There was an issue with the product that I ordered, fault of the original supplier, not the Roof Box Company. It's the busy xmas period, and I cannot believe how rapidly and professionally Laura and Hattie have dealt with my problem. Real credit to the organisation.

5
Date of experience: Dec 14, 2025

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Business Details

  • We're UK distributors for many of the world's most innovative car accessory manufacturers, sourcing specialist products that come under the broad headings of "load carrying stuff", "interior car protection", and "tyre traction"; we also trade at the subtler end of the car styling market.

  • email info@roofbox.co.uk
  • call 01539621884
  • language https://www.roofbox.co.uk

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