rosemaryandco.com

3.9
3.9 Based on 20 reviews

...

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Average Rating

3.9

/
5

20 Reviews

5 Star
57%
4 Star
5%
3 Star
10%
2 Star
10%
1 Star
19%

All Reviews

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Review Time

Clementine Bell
Lack of Transparency About VAT Costs

It would have been better if the company had clearly stated that, since it's not located in an EU country, customers will likely need to cover the VAT themselves. In the past, I've had positive experiences with their brushes, which is why I'm disappointed. Unless you're making a very large purchase, the costs can quickly outweigh the value.

1
Date of experience: Dec 25, 2025
Russi Price
Overpriced for non-UK customers.

It would have been helpful if the company had been clear that, since it’s outside the EU, customers are likely responsible for paying the VAT themselves. I usually support them due to past positive experiences with their brushes, but unless you're purchasing in massive quantities, you'll end up spending a lot without much value.

1
Date of experience: Dec 25, 2025
Thomasina Walker
Excellent quality brushes

These brushes are of excellent quality. The series 33 watercolor brushes feature a great tip and body, making them perfect for painting miniatures. The packaging and included freebies were a nice surprise. Highly recommend them.

5
Date of experience: Dec 04, 2025
Skyler Smith
Very disappointing

I've ordered a set of brushes twice from the company. The first set was primarily synthetic brushes for gouache, and they started losing their shape after just a few paintings. I've never encountered this issue with any of my brushes before. Typically, my brushes last for years, but these lasted only days. What use are detail brushes that lose shape so quickly? I gave them another chance with a landscape set, and the same problem occurred—some brushes lost their shape after just one painting. Even my least expensive set has held up far better. I won't order from this company again, regardless of their recommendations. The quality doesn't match the price.

1
Date of experience: Sep 12, 2025
Mila Santoro
Beautiful brushes at a fantastic price

5
Date of experience: Jan 12, 2025
Selena Clark
Excellent customer support

I had an issue during checkout, but the support team responded quickly and helped me resolve it. I will definitely use their services again.

5
Date of experience: Nov 20, 2024
Graham Reed
Outstanding service. Thank you!

After some initial trouble with my online order (I'm not very tech-savvy), I reached out via email and found a phone number. The team was incredibly helpful, assisting me with my confusion about the items I needed. I ended up with exactly what I wanted for my partner, who is an artist. Outstanding service. Thank you!

5
Date of experience: Oct 31, 2024
Clover Rogers
Truly impressed with the quality

I was thoroughly impressed by the company; their products are dependable and of exceptional quality. They offer a wide range suitable for both professionals and amateurs, and their customer service is rare in its kindness and attentiveness. My order was shipped promptly, even after a last-minute product was made due to stock issues, and it was packed with great care.

5
Date of experience: Aug 05, 2024
Nevaeh Butler
Highly recommend their products.

I purchased a series 33 and some of their Red Dot brushes to test. The prices are excellent, and the quality is outstanding. They arrived well-packaged and in perfect condition. I will definitely return for more.

5
Date of experience: Jun 07, 2024
Newt
Disappointing experience overall

I had a disappointing experience. After 40 years of painting and teaching art, I never expected a brand new brush to lose its shape after only a few hours of use! This happened with two different sets, and when I reached out with photos for advice, I received no response. They seem to have a strong PR presence with endorsements from prominent artists, but based on my experience, I would suggest avoiding them. Their quality control appears to be lacking, and they don't seem interested in addressing customer inquiries.

2
Date of experience: Apr 23, 2024

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