royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Ann Fryer
Communication

Excellent service, communication

5
Date of experience: Nov 04, 2025
MRS K J SMITH
Guy Warburton Was just fabulous

Guy Warburton Was just fabulous. He was a ‘normal’ human being who didn’t speak mono from a script. As well as being lovely, he listened well, answered all of my queries and was just the right amount of friendly and humorous. If I could get Guy to answer all my questions about all my services I would be in heaven.Merry Christmas all - especially GuyAnd a big THANK YOU

5
Date of experience: Nov 04, 2025
Jane Moorcroft
Very professional and friendly

Everything was explained to me in a friendly manner and professional serviceA big thank you to Jason for his easy going manner

5
Date of experience: Nov 04, 2025
Mr Glenn Mclachlan
Excellent service

Excellent service. Helen was a pleasure to deal with.

5
Date of experience: Nov 04, 2025
Gerald Booth
I recently called Royal London's…

I recently called Royal London's customer helpline with some questions re a pension plan. I was fortunate to be dealt with by Samantha Butler. Sam was excellent. She was polite, friendly, provided clear and concise options and was extremely patient when I wanted to clarify certain things. With Sam's help we formed a plan, arranged a follow-up telephone appointment and now have everything sorted. Sam is a credit to her employer.

5
Date of experience: Nov 04, 2025
Michael Sykes
25% draw down request

I spoke with Anne Dell who gave me all of the information I needed when trying to request my 25% draw down options. Very knowledgeable and clear when explaining my options. Professional but approachable. Impressed.

5
Date of experience: Nov 03, 2025
Patrick Gilmartin
Clear advice

Clear conversation, precise information & instructions to meet with my requirements.

5
Date of experience: Nov 03, 2025
John K
A first class service and excellent…

A first class service and excellent support and explanation

5
Date of experience: Nov 03, 2025
Terry
Royal London service

Royal London service, excellent as always.

5
Date of experience: Nov 03, 2025
MR CHRIS BARKER
Professional and kind

5
Date of experience: Oct 31, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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