rubylane.com

4.5
4.5 Based on 2.3K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Barbara Simard
Ruby Lane notifies me too late.

Ruby Lane notifies me, per my request, when Madame Alexander Cissy dolls are available. The problem is the notification comes only when the item is pending sale.

4
Date of experience: Dec 13, 2021
Tim C
Amazing Customer Service!

Linda at Ruby Lane was very responsive to my email request and was able to work and find a very reasonable international shipping option for me within minutes, and sort out the website options so it all worked. I can't tell you how impressed I am by this service and will definitely look to them for unique items in the future.Thanks so much Linda!

5
Date of experience: Dec 12, 2021
Joseph Dingwall
My first purchase was a big one and not…

My first purchase was a big one and not knowing how this website operated wasn't very comforting but after buying my second piece of jewlery and how easy it's been. This will be one of my go to sites from now on.

5
Date of experience: Dec 12, 2021
Love this Site

I've always been pleased with my purchases from Rubylane.I love to browse the shops. My purchases have always been of the highest quality at fair prices.

5
Date of experience: Dec 12, 2021
Patricia Crouch
Beautiful selection for doll…

Beautiful selection for doll collectors. However---it is NOT easy to puchase many times as the procedure for making payment is difficult sometimes. From now on I will not pay until I receive an actual invoice from the seller.

4
Date of experience: Dec 11, 2021
Betty A Smith
Making an offer is hard and confusing.

I found it confusing trying to make an offer to this dealer. I have no idea if my offer was accepted or not. I paid for it regardless because I was tired of messing with it.

4
Date of experience: Dec 11, 2021
Johanna
Love this site

Love this site! Easy to shop and purchase. Vendors have been terrific communicating and shipping promptly.

5
Date of experience: Dec 11, 2021
Tom Csik
Unique piece and price was right

Unique piece and price was right. Shipped quickly.

5
Date of experience: Dec 11, 2021
Maryanne Vahey
Consistent excellence in the diversity…

Consistent excellence in the diversity and quality of collated collectibles for the novice and the experienced hobbiest.

5
Date of experience: Dec 11, 2021
Brandon Morris
Terrible

Terrible. I can’t pay with a credit card, only PayPal. You can’t pay for multiple items at once. It’s really a pain in the butt. Did not enjoy this shopping experience. I’m still having difficulty paying for 2 of my items.

2
Date of experience: Dec 10, 2021

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More