rubylane.com

4.5
4.5 Based on 2.3K reviews

...

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Happy Shopper
Love the purse!

Love the purse!! It arrived today and is in excellent condition; even better than expected. I am thrilled with this fabulous find at an affordable price.

5
Date of experience: Dec 28, 2021
Terry Farrell
I bought a antique clock that was falsely labeled to lure in buyers…

I bought a antique clock that was falsely labeled I believe trying to justify their high asking price. I was excited because it was my first Ruby Lane purchase (Ellie's Treasure Shop) and they had a antique clock with a very rare movement in it. But, I received an e-mail and a call from the seller a few days after the purchase stating the clock I bought did not have the movement they listed in the main title of the clock for sale but it had a more common, not as rare movement, in it which is less desirable and sells for less. This is false advertising almost like a bait and switch technique. I was extremely disappointed! They did offer me a full refund which I accepted since they falsely listed the item. This is the first and the last time I will ever buy from RUBY LANE!I don't trust Ruby Lane and never will again.BEWARE to any other buyers looking at this site to buy an item. They might do the same to you.

1
Date of experience: Dec 28, 2021
Sam Nielsen
Unique treasures & gifts

I have found wonderful treasures and unique gifts on Ruby Lane not found on other websites. The dealers are helpful and insightful. I've never had a problem. It's worth checking-out.

5
Date of experience: Dec 27, 2021
Elizabeth Statzer
The item was delivered quickly

The item was delivered quickly. The ring was a gift and I had it shipped directly to my granddaughter. On Christmas day the gift was opened and my granddaughter was thrilled. I would buy from this seller again.Thank you.Elizabeth Statzer

5
Date of experience: Dec 27, 2021
nancy finkelstein
Quality of items have gone down

I have very good experiences with dealers across the board so I would give 5 stars for thatHowever the quality of the offerings in the middle to high end is much lower in general than it’s used to be and many of the quality dealers are now showing on other sites .

3
Date of experience: Dec 26, 2021
Elizabeth Keller
I LOVE shopping at Ruby Lane!

5
Date of experience: Dec 26, 2021
Sharon McAllister
Easy Purchasing Experience!

I will know more about this vendor when I receive the item; however, the ordering process was efficient and easy!

5
Date of experience: Dec 25, 2021
Vincent Ngan
Feeling unfriendly Purchasing

I’m feeling unfriendly during purchasing an antique calling card case.1) when I enquiry is there any discount of this item with Politely.The feedback is 10%2) and then, I ask to send me a link for make payment. Until about 22:30 23 /12 is no reply.3) Lately, I make a full payment of an antique calling card case and ask seller when will be shipped out of the subject item , still no feedback until this moment.I’m afraid your company’s good image will be influenced.Actually, this is my second time for purchasing.(First time purchasing is very happy. The seller is kind , helpful and good service.)Merry Christmas and happy New Year

3
Date of experience: Dec 24, 2021
Brett Ashmeade-Hawkins
Black Tulip Antiques. I just purchased an Early 19th Century…

I just purchased an Early 19th Century Century Old Sheffield Plate Armorial Tea Tray and an Early 19th Century Old Sheffield Plate Armorial Soup Tureen from Black Tulip Antiques and I am absolutely thrilled with both purchases. Janice is an absolute delight to do business with and she has a wonderful selection of Antiques at very reasonable prices. I give this shop my highest recommendation. Rated A+

5
Date of experience: Dec 23, 2021
Marilee Ward
Limited negotiation.

You do not have the flexibility for purchases. After 2 offers, no further action is allowed. This is cumbersome and will probably kill some sales that may otherwise be completed. You should allow more negotiation.

2
Date of experience: Dec 22, 2021

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