rubylane.com

4.5
4.5 Based on 2.3K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

priscilla Martin
I have placed many Ruby Lane orders and…

I have placed many Ruby Lane orders and am very pleased with everything. Had to return one thing one time and it was easy.

5
Date of experience: Jan 01, 2022
No confirmation of card processing

Too hard to get my correct name and address into the billing portion - I used my nickname, then realized that populated my billing info. I could not change my billing info, so, I had to enter new addresses. And I kept getting error messages when I entered my credit card info. Add zip code. Ok. Now add address. OK. Now add City. Why were those not on the screen to start with?!? I am not sure if my payment info transmitted or not. Very poor system if you ask me. And now I find this review is public. That should have been stated up front.

1
Date of experience: Jan 01, 2022
Vada Bogart
This was easy to navigate

This was easy to navigate. I appreciate the user friendly approach. Great experience!

5
Date of experience: Jan 01, 2022
Maria M.
Good experience over many years

Have ordered from various Ruby Lane resellers for many years. Only once did I have a less than great experience. Overall sellers have been honest and forthright and photos are accurate as to condition of items. I've ordered porcelain, glass, and antique jewelry.

4
Date of experience: Jan 01, 2022
Chris
I would call your site Ebay Jr

I would call your site Ebay Jr. for the high shipping costs and forced insurance on shipping. How much are you taking from your sellers!!

3
Date of experience: Dec 31, 2021
john
Unrelated views

My only complaint would be that a number of unrelated items were displayed when I specified what I was searching for on the Ruby Lane site. That aside, the seller was a pleasure to deal with.

4
Date of experience: Dec 31, 2021
Kileen
I had a wonderful experience with this…fantastic seller

I had a wonderful experience with this seller. She was very fast communicating with me and was very fair with her pricing. Happy New Year Ophelia Grace!

5
Date of experience: Dec 31, 2021
JUDITH SCHUBERT
confusing payment

It is confusing to me whether I have done everything to make my payment as I gave all credit card information. The way the other email read that I received, it seemed that was just an invoice and I had not paid.

4
Date of experience: Dec 31, 2021
Michele Romano
So Lovely So Lovely, arrived on time and was packaged very well. I will definitely be a returning cu

So Lovely, arrived on time and was packaged very well. I will definitely be a returning customer. Thank you so much!

5
Date of experience: Dec 31, 2021
Vanessa Cavorti
I love my purchases from Ruby Lane

I love my purchases from Ruby Lane! The quality is excellent, they arrived very quickly and were wrapped so beautifully. Anne Bartin is such a pleasure to do business with. I highly recommend them.

5
Date of experience: Dec 30, 2021

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More