rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

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RUBY LANE IS A DEN OF SCAMMERS. I BOUGHT FOUR MISREPRESENTED ITEMS AND RUBY LANE DOES NOT HAVE HELP

RUBY LANE IS A DEN OF SCAMMERS. I BOUGHT FOUR MISREPRESENTED ITEMS AND RUBY LANE DOES NOT HAVE HELP DESK TO ASSIST VICTIMS OF SCAMMERS. THIS COMPANY IS ONLY FOR PROFIT AND ONCE THEY GOT PART OF THEIR SHARE, RUBY LAND DOES NOT BOTHER TO CONDONE THE SCAMMERS OR INVESTIGATE THE REAL SITUATION.
AVOID RUBY LANE. THEY ARE EXPENSIVE AND WITH POOR CUSTOMER SERVICE. AVOID AT ALL COSTS.

1
Date of experience: Mar 13, 2026
Den
RUBY LANE IS A DEN OF SCAMMERS

RUBY LANE IS A DEN OF SCAMMERS. I BOUGHT FOUR MISREPRESENTED ITEMS AND RUBY LANE DOES NOT HAVE HELP DESK TO ASSIST VICTIMS OF SCAMMERS. THIS COMPANY IS ONLY FOR PROFIT AND ONCE THEY GOT PART OF THEIR SHARE, RUBY LAND DOES NOT BOTHER TO CONDONE THE SCAMMERS OR INVESTIGATE THE REAL SITUATION.AVOID RUBY LANE. THEY ARE EXPENSIVE AND WITH POOR CUSTOMER SERVICE. AVOID AT ALL COSTS.

1
Date of experience: Mar 12, 2026
john Wayne
Octave did what he could to make the…

Octave did what he could to make the purchase possible and smooth. Very much appreciated. He has earned my future business.

5
Date of experience: Mar 02, 2026
Christine Hluska
Item display and descriptions

I like the presentation of items - viewing the objects from various angles. Also, the majority of vendors offer comprehensive descriptions - very informative and helpful in making the final purchase.

5
Date of experience: Mar 02, 2026
Suzy
Ruby Lane-great selection

I hadn’t been on the site in a long time. I redid my password and it seemed to work great!I’m hoping to hear from the seller today regarding my purchase. I’ve always like Ruby Lane selections.

5
Date of experience: Mar 02, 2026
Tina Iseke
I absolutely

I absolutely, love doing business with Ruby Lane. They are my go to, I get wonderful service from company along with vendors. Fast, professional, accommodating and just wonderful. With that being said, please use them for all you needs example yourself , gifts , decorating, everything as I do.

5
Date of experience: Feb 22, 2026
Joan Torrey
Quality item was at an affordable price.

Quality item was at an affordable price.

5
Date of experience: Feb 21, 2026
alison murray
I purchased a lovely cat figurine from…

I purchased a lovely cat figurine from a very nice dealer who offered a discount. Purchase was quick and easy, and I received the item when it was scheduled. Very satisfying experience.

5
Date of experience: Feb 16, 2026
Marianne
Good experience!

Good experience! Beautiful products!

5
Date of experience: Feb 10, 2026
Oi Han Wong
I bought a lot from Rubylane for these…

I bought a lot from Rubylane for these days, but my experience is rather bad because I found lots of sellers in the site were not honest. Their items didn’t match the description and I am now trying to contact those sellers I bought from to negotiate for the items returned.

1
Date of experience: Feb 09, 2026

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