rubylane.com

4.5
4.5 Based on 2.3K reviews

...

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Carol Pensoneau
Item not available and no confirmation…

Item not available and no confirmation that my payment was cancelled.

2
Date of experience: Feb 08, 2026
Carla Pflueger
I had trouble completing my…

I had trouble completing my order...maybe I just can't follow instructions but it took several tries.

2
Date of experience: Feb 02, 2026
CAROL KELLEY
It seems to be doing well.

5
Date of experience: Jan 26, 2026
Janet Langille
First Time Customer Experience

This was my first experience making a purchase on Ruby Lane. Made a purchase of jewelry that didn't work out and seller promptly refunded payment.

5
Date of experience: Jan 23, 2026
Christine Koller
Ease of viewing new listings and making…

Ease of viewing new listings and making purchases. A variety of antique/vintage items offered in continually updating manner.

5
Date of experience: Jan 21, 2026
Helen
Good product great seller

Good product great seller. Carefully packaged and shipped promptly. Product exactly as described.

5
Date of experience: Jan 10, 2026
Judea z.
I Love Rubylane and Thank You Rob For Your Help.

I Love Rubylane. Thank you Rob for helping me set up the new payments. It has worked awesome. I am looking forward to another wonderful year as a seller.

5
Date of experience: Jan 09, 2026
Rosanne
Customer service is stellar

Customer service is stellar. Seller will go to great lengths to make your transaction the best possible.Thanks very much!

5
Date of experience: Jan 07, 2026
Nigel Lakey
No complaints here! Good experience.

The ordering part (thru a 3rd party) had me concerned at first, but that went smoothly. Seller provided tracking details, and the item was packed as the Seller said it would be. The item was as the Seller described, arrived undamaged, and was just what I had hoped.

5
Date of experience: Jan 07, 2026
Paula Jean Cate
Great selection

Great selection. Easy checkout and vetted sellers.

5
Date of experience: Jan 03, 2026

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