rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Lindsay Stirling
Great experience so far

Well-organised site with clear policies and filters that actually work. I’ve just placed an order and will update once I receive the item.Update: The vintage art deco diamanté necklace arrived in a nice box prettily wrapped. I was nervous because I had chosen it for our very stylish mother on behalf of a sibling. It wasn’t cheap and I really hoped it would be nice. There is a good return policy and I explained this anxiously before my mother unwrapped it. Well, the necklace is gorgeous and she is thrilled with it. Thank you, JewelsUnique!!

5
Date of experience: Dec 20, 2021
judy Tiberi
they keep track of the things you click…

they keep track of the things you click on if you forget to make something a favorite and then need to go find it again! Good job

5
Date of experience: Dec 20, 2021
Dan Brewster
MY FIRST TRANSACTION WAS A DUD. NEVER AGAIN!

Bought an autograph and received an email from seller in Vienna that it was "misfiled" and could not be sent. My first transaction. My last!

1
Date of experience: Dec 20, 2021
Emily A
A lovely place to shop for well-curated…

A lovely place to shop for well-curated items at all price ranges. I have yet to see how shipping goes. I made two purchases today and the process couldn’t have been easier. I will definitely be back!

5
Date of experience: Dec 20, 2021
Renee Cross
i purchased an item for christmas then…

i purchased an item for christmas then was notified the next day the item was already sold when I purchased it. I was fully refunded but how can you sell something twice if everything is online? And why havent they responded to any emails? Just poor business practice.

1
Date of experience: Dec 19, 2021
wayne stanton
very smooth transaction

everything went very smoothly, contacted the seller asked questions got answers ordered the piece. Couldn't have been easier

5
Date of experience: Dec 19, 2021
Mark Keller
I stumbled onto your website and was…

I stumbled onto your website and was impressed. I also found what I was looking for at a reseanable price.

5
Date of experience: Dec 19, 2021
Joyce Shiffler
I enjoy shopping on ruby lane

5
Date of experience: Dec 19, 2021
Colin Sveum
Got what I was looking for at a fair…

Got what I was looking for at a fair price. Skillet was carefully wrapped for shipment. Thank you for your great service.

4
Date of experience: Dec 19, 2021
Patricia Janssen-OConnell
A refreshing experience in customer care and customer service!

My order was delivered in excellent time, it was packaged very carefully and the little freebies for me as a new customer were a surprising and joyfully appreciated especially by my little ones. Thank you Ruby Lane for your professionalism in customer care.

5
Date of experience: Dec 18, 2021

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