rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Maureen
I had a question and was answered right…

I had a question and was answered right away!

5
Date of experience: Dec 03, 2023
Charlie Lamb
Easy order process

5
Date of experience: Dec 03, 2023
Jerry Haseman
Extremely user friendly site

Extremely user friendly site. Many wonderful items for sale & I found exactly what I was looking for! Outstanding communication from seller. Couldn't ask for a better transaction

5
Date of experience: Dec 03, 2023
Lisa
First time ordering from ruby lane

First time ordering from ruby lane. Item arrived quickly and just as described. Thank you!

5
Date of experience: Dec 03, 2023
Sharon Meredith
Beautiful things easy check out well…

Beautiful things easy check out well described items

5
Date of experience: Dec 02, 2023
Paula Yanito
Safety on their card

I feel like coming back when I know my credit card is safe

5
Date of experience: Dec 02, 2023
Cindy Campbell
Just as described

Just as described! Quick shipper!

5
Date of experience: Dec 02, 2023
F.Thompson
Order finalized BEFORE final price displayed

Ruby Lane will finalize and place the order before the payments page. The final item price with shipping costs and exchange rates is not displayed until AFTER the order is finalized. This should be changed!

2
Date of experience: Dec 01, 2023
L. Fitzgerald
A unique and vaired shopping experiance

The site always has a unique and varied shopping experience. I can always find that one gift or personal purchase that will stand out. It is a one-stop shop for hundreds of shops. I have never had any problems with my purchases. The shops I have interacted with have all been professional and helpful.

5
Date of experience: Dec 01, 2023
What you are doing right:

What you are doing right:Providing your customers with venders that have great product and variety. Easy purchasing system.Easy access. Appreciation of those venders who are forthright in their descriptions of merchandise. Luv it when a vendor says a stone is filled with glass. This gives you trust in the vender and what they are selling. What needs work:Some (very few) will write up a summary of what is being sold and the summary is not exactly on point. Example: two rings are offered as Alexandrite, one is alexandrite the other is a color changing sapphire. A sapphire is not alexandrite. It is not obvious till you read the listing underneath that you realize it is a sapphire. Otherwise, it’s billed as alexandrite.

5
Date of experience: Dec 01, 2023

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