rubylane.com

4.5
4.5 Based on 2.3K reviews

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Paula Giany
Generally a good site

Generally a good site. I was excited when they finally separated the antiques from collectibles. Then the "Antique" button disappeared AGAIN. So I am back to sifting through. A real pet peeve.Also, the Wish List should be alphabetized by shop to make items easier to find.

4
Date of experience: Dec 01, 2023
Erin D.
Seller was prompt on shipping

Seller was prompt on shipping, accurate description, and packaged well. Thank you!

5
Date of experience: Dec 01, 2023
Sandra Lerch
I love shopping on Ruby Lane for the…

I love shopping on Ruby Lane for the great selections

4
Date of experience: Nov 30, 2023
Edwin Rivera
Sally Antiques had a perfect gif

Sally Antiques had a perfect gift for my WW1 history buff partner. I'm looking forward to giving him this gift.Ruby Lane makes the whole shopping experience easy and enjoyable. I've used this site for at least 15 years. On the rare instance where I encounter a glitch the issue was addressed quickly and to my satisfaction. And, the inventory on this site is varied and interesting.As always thanks .

5
Date of experience: Nov 30, 2023
Julie
New Customer

I'm a first time customer and found the shopping experience easy and fast.

5
Date of experience: Nov 30, 2023
Eric
Got charged for a canceled order

My order was processed and my account charged promptly. After reviewing my order I noticed that it had been canceled by merchant. I reached out to them directly by Email cause there was no number attached. I informed my bank to put a stop payment on this charge. After days of waiting days with no response from merchant, I reached out once again and finally got a reply that my credit was being acknowledged by merchant. I find this experience has not made me very trusting of your site and its suppliers.

2
Date of experience: Nov 30, 2023
Patricia
Found exactly what I was looking for on…

Found exactly what I was looking for on their site at a reasonable price. Fast shipping too!

5
Date of experience: Nov 30, 2023
Carmen Banner
Always a pleasant experience!

Always a pleasure to be on Ruby Lane!!!

5
Date of experience: Nov 29, 2023
Frederick Gevalt
Good Collection of dealers and…

Good Collection of dealers and antiques, and I've used you for years, but the PayPal transactional process doesn't work, and resulted in a lot of telephone time with dealers, yada yada yada. Website makes the sale, dealer puts it on hold, but no $$$. transactions had to be consummated by check.

2
Date of experience: Nov 29, 2023
Ramona Butters
Very smooth transaction...

Transaction was extremely easy. I made an offer and received a response within 30 minutes.

5
Date of experience: Nov 28, 2023

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