rugiet.com

3.5
3.5 Based on 21 reviews

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Average Rating

3.5

/
5

21 Reviews

5 Star
46%
4 Star
13%
3 Star
4%
2 Star
8%
1 Star
29%

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Be cautious when making a purchase, as you may inadvertently sign up for a subscription and receive repeat shipments. Additionally, once you enter your credit card information, there's no option on the site to remove it.

1
Date of experience: Jan 18, 2026
Geoffrey Morris
No improvement seen... it doesn't work

I haven't noticed any improvement! Quite disappointing!

1
Date of experience: Jan 17, 2026
Julie Boyer
It functions, but takes an hour instead of 15 minutes...

It functions, but it requires an hour, not just 15 minutes.

4
Date of experience: Jan 17, 2026
Marcia Powell
Outstanding customer service

I highly recommend their product and customer service; they are very professional.

5
Date of experience: Jan 16, 2026
Simone
Exceptional representative

Exceptional representative. Very knowledgeable and adept at problem-solving.

5
Date of experience: Jan 16, 2026
Jimmy
False promises

I was promised 10% promotion discount in November and December 2025. I assumed i got it till I looked at my account. I was charged full price. After I complained I was given the discounts for last 2 months for January order which is fine. I see there is another 10% promotion discount for January. I was told I can't get it. So it's my fault that Rugiet doesn't know how to apply discounts when promised to a regular prescribed customer. I'm pissed off. Its my fault! How ridiculous, RO has same or close to similar product and has same effect as Rugiet and is cheaper. I have no complaints about the product but the management and billing sucks as of today. I will see if on January 20,2026 will be my last prescription!

2
Date of experience: Jan 15, 2026
FunVic
Thank You Rugiet!

Becoming a patient with Rugiet is quick and easy. The product works phenomenally well! My wife and I couldn't be happier! Testosterone replacement therapy provided me with minimal results, but Rugiet Ready DELIVERS!!!

5
Date of experience: Jan 15, 2026
Jon Ruthenburg
Ordered Rugiet and got ill the first…

Ordered Rugiet and got ill the first two times I used. Did not work and is extremely difficult to speak with anyone.

1
Date of experience: Jan 15, 2026
John Kitchen
Another disappointed customer

This company is hard to do business with. In addition to all the reviews saying the products don't work. In my case it was the Rugiet internal staff making excuses about mistakes and blaming me for their errors. I HAVE CANCELLED FURTHER ORDERS.

2
Date of experience: Jan 14, 2026
Chris
Good, not great.

Perhaps due to time zone changes… Responses seemed to be a little slow by email. A more immediate chat option would be much more beneficial. Also, updating the status of the order in the site would prevent much unnecessary confusion! The reason there was an issue, is because the status was not updated. If this were fixed, things would improve drastically. Thank you for all your assistance that you did provide. I look forward to trying the product soon. Also, second day shipping should be “second day shipping“. Not four day.

3
Date of experience: Jan 14, 2026

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