samsungrepair.com

3.8
3.8 Based on 101 reviews

Samsung Repair is a mobile phone & tablet repair service. We’ll repair your phone or tablet at a time and place that suits you. One of our expert repair technicians will come to your office, home, hotel, or anywhere else that suits you and repair your dev...

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Average Rating

3.8

/
5

101 Reviews

5 Star
66%
4 Star
2%
3 Star
0%
2 Star
4%
1 Star
28%

All Reviews

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Review Time

Heidi
Frustrating Service Experience

After making six phone calls and receiving countless empty reassurances about the repair technician getting in touch, I find myself eight days later with no contact, no repairman, and no washing machine for my household of six. The costs of using outside washing facilities are piling up. This service is absolutely unacceptable. I would advise against choosing this brand!

1
Date of experience: Jan 24, 2026
DylKo38
Steer Clear of This Brand

Avoid this brand's appliances at all costs! The repair service is terrible, communication is lacking, and they refuse to honor the extended warranty. I will never purchase from them again!

1
Date of experience: Jan 21, 2026
Deanne Rogers
Unacceptable Service Experience

I had a terrible experience with the service. I wanted to exchange a TV for a larger size, but the delivered TV was left in the box. There was a £50 return fee and the customer service was rude. I will not buy from this company again.

1
Date of experience: Jan 20, 2026
Humphrey Brooks
Five-Year Warranty is Unreliable

After making six phone calls and receiving a lot of empty promises about a repair technician contacting me, I am still waiting eight days later with no repairman and no washing machine for my household of six. The bills for using outside washing facilities are increasing. This service is completely unacceptable. I would strongly advise against choosing this brand!

1
Date of experience: Jan 17, 2026
Charlie Harris
Excellent Work

The technician arrived promptly, took my phone, and did a fantastic job. I had some questions, and he provided the information I needed, demonstrating his expertise before he left.

5
Date of experience: Jan 14, 2026
SS58
Poor Customer Support

I experienced terrible customer service. My appointment was canceled three times due to parts being unavailable, and there was hardly any apology for the inconvenience.

1
Date of experience: Jan 09, 2026
Elon P.
Outstanding Service

Outstanding service! 👏

5
Date of experience: Jan 06, 2026
pleaskan52
Friendly and Skilled Technician

The technician was friendly and knowledgeable, completing the repair of my device within the promised timeframe.

5
Date of experience: Jan 02, 2026
Jacob
Punctual and Informative

The technician kept me updated about his arrival time and was punctual. Although the repair of my camera was not cost-effective, he informed me about another issue that needs fixing. I will reach out to arrange this after Christmas.

5
Date of experience: Dec 24, 2025
Rain P.
Repair Ruined My Phone

I bought a new phone from an online retailer, and after it had a camera issue, the warranty repair was approved. However, between October and December, no repair was done, and the phone was returned not only unrepaired but also unable to boot. In December, I was informed that the phone was not under warranty because the retailer wasn’t an authorized dealer. The company denied responsibility for the damage caused by their repair service.

1
Date of experience: Dec 23, 2025

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Business Details

  • Samsung Repair is a mobile phone & tablet repair service. We’ll repair your phone or tablet at a time and place that suits you. One of our expert repair technicians will come to your office, home, hotel, or anywhere else that suits you and repair your device. We can normally carry out same-day repairs. Plus all our repairs are backed up with our no-fuss 12 month warranty Visit samsungrepair.comSee more

  • email contact@samsungrepair.com
  • call 08003688269
  • language https://samsungrepair.com

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