Review Time
I had a very positive experience with this company’s customer support.
The backrest of my previous chair broke, so I contacted their support team for assistance. First, they sent me a replacement backrest, but unfortunately it turned out not to be compatible with my chair. After I reported the issue, they handled the situation quickly and professionally, and arranged to send me a completely new chair.
The entire process was smooth, fast, and clearly focused on customer satisfaction.
I would especially like to thank Jesper Erik Raun for his outstanding work. He was responsive, helpful, and committed to making sure my problem was fully resolved. His professionalism and dedication made a big difference.
Excellent service, great support, and a company that truly stands behind its products. Highly recommended.
I had a very positive experience with this company’s customer support.The backrest of my previous chair broke, so I contacted their support team for assistance. First, they sent me a replacement backrest, but unfortunately it turned out not to be compatible with my chair. After I reported the issue, they handled the situation quickly and professionally, and arranged to send me a completely new chair.The entire process was smooth, fast, and clearly focused on customer satisfaction.I would especially like to thank Jesper Erik Raun for his outstanding work. He was responsive, helpful, and committed to making sure my problem was fully resolved. His professionalism and dedication made a big difference.Excellent service, great support, and a company that truly stands behind its products. Highly recommended.
I have this Headset for over a year now (see my Review Nov 25, 2024). Still very satisfied with the Headset BUT there has been a development. A month ago the thing broke down; not technically but problems with the plastic material it's made of.I contacted Sandberg about the matter, counting on nothing. A day later I got an email that they will send me another! A big shout-out for Sandberg, especially Jesper Erik! Keep up the good work guys!
1. The helpdesk is available per email. In 2025, this becomes more and more extraordinary.2. Sandberg responded in no time with a friendly reply.3 After some years, my ear cushions became worn out.When asked where to find a replacement, I was informed a replacement will be sent to me free of charge!
I had a problem with an HDMI to VGA converter which my local retailer wasn’t prepared to replace. They told me to contact manufacturer i.e. Sandberg which I did and they replaced it with no problems at all. if only all companies were as efficient and as understanding as Sandburg life would be a whole lot easier cannot recommend them highly enough. Thank you Jesper
I bought my 420-38 Power Bank back in March 2022. It served me well ever since. It's capacity is still as good as it used to be. When I noticed a few cracks in the outer shock resistant shell in June 2025 I turned to the customer service asking for a repair. Received an istant reply offering a replacement. Excellent and durable products and outstanding customer service build a solid foundation for the Sandberg brand.Thank you, Jesper Erik.
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Sandberg står for kvalitet og brugervenlighed.
Hvis det er vigtigt for dig at tilbehør har en høj kvalitet og er nemt at finde ud af at bruge, så skal du vælge Sandberg. Vores ideologi "IT is for everybody" er gennemført i alt hvad vi foretager os. Siden etableringen i 1985 har både den private forbruger, institutioner og virksomheder draget nytte af denne enkle filosofi. Distributører og forhandlere sætter pris på tilgængelighed, sortiment, enkle procedurer og den usædvanligt lave fejlrate. Hvert år kommer der over en halv mio Sandberg produkter ud til forbrugere i flere end 65 lande. Der er 5 års garanti på alle Sandberg produkter.See more
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