Review Time
The team at Scott Dunn Private does an excellent job of planning every detail ensuring a smooth and successful journey each trip! Thankful for the excellent customer service and attention to detail!
Our honeymoon was perfectly curated to what we specifically said we wanted to do / see / experience as a couple and what mattered the most (in our case, food and setting).
In addition to situating us for the right amount of time in each spot to get the best possible overview of cuisine, islands, and Thai culture, the way our travel manager included so many small details and treats was outstanding. The best part of using Scott Dunn was that it simply eliminated all stress. We barely had to think about any logistics at all - just checking the itinerary in-app at the start of our day was our only responsibility. We felt like every single member of each staff that helped us out (whether it was a tour guide, a driver, or a hotel rep) was 2 steps ahead the whole time. This kind of service showcases the difference between simply delivering on needs vs. anticipating them!
I collaborated with a specialist for Latin America on an incredible adventure in Patagonia. Normally, I prefer to travel independently and do my own research and planning. However, I was clear about not wanting to join a large tour group and had specific dates for my trip. The specialist listened to all my preferences and crafted a perfect itinerary that fit my budget. The entire experience was seamless; I felt at ease knowing that all I had to do was wake up, show up, and enjoy the journey. There was no need for me to coordinate anything—local teams were proactive in reaching out to ensure everything went smoothly. I wholeheartedly recommend the service to all types of travelers—whether young or old, solo or in a group, adventurous or not. I would love to work with the specialist again, as I truly valued her firsthand knowledge of everything on my itinerary. She was able to suggest the best hikes and prepare me for what to expect upon arriving in Argentina, even beyond my planned activities.
Everything promised was delivered. You listened to our desires and crafted a trip that aligned perfectly with our goals. The travel logistics were impeccable. Every pickup and transport arrived exactly as scheduled, making for a completely worry-free journey. The accommodations were outstanding, and I'd like to emphasize a few aspects. The locations were ideal, with all four hotels making sightseeing incredibly convenient. The service met all my expectations, but I must highlight two of the hotels. The staff were exceptionally attentive and eager to enhance our experience. One hotel truly rolled out the red carpet, while the other team was always friendly and helpful. The Michelin-starred hotel was exactly what one would hope for—one of the finest dining experiences I've had. The staff at another hotel were also very responsive, though it lacked the personal touch of the others. This isn't a critique, but rather a testament to the excellence of the other locations. The activities were well-planned and executed. Each of our guides quickly gauged our interest in history and archaeology, raising their engagement. While some guides struggled with going off script, which we encouraged, the majority performed admirably. My favorite was one guide in Naples. The sites we visited were perfect for us. Some highlights were fantastic, while one site was a bit disappointing as I was aware it had no furnishings and had modest expectations, choosing it primarily for the gardens. Unfortunately, the water was off that day. Another site was special, but I would have preferred to explore more independently. A charming town was a bit quiet due to low season. Thankfully, one of our group rented a scooter to explore the valley, which worked out well. Meals were mostly on our own, aside from breakfasts. Each hotel excelled, but one truly stood out as expected from a one-star restaurant. Overall, it was nearly a flawless trip. Your planning and expertise were evident in every detail. Excellent work! I will definitely consider your services again.
1. Everything promised was delivered. You understood our desires and crafted a journey that aligned perfectly with our objectives. 2. Travel logistics were impeccable. Every pickup and transport was exactly where they were supposed to be at the scheduled time, resulting in a worry-free experience. 3. The accommodations were excellent, particularly the locations of all four hotels, which made sightseeing incredibly convenient. The service met my expectations, but I'd like to highlight La Bandita and Hotel Monti. The staff were exceptionally attentive and eager to enhance our experience. La Bandita truly rolled out the red carpet, while Monti's team was always friendly and helpful. The Michelin-starred hotel in Naples offered one of the finest dining experiences I've had. The staff at the Florence hotel were also responsive, though not as personal as the others, which is more a compliment to the others than a critique of Florence. 3. Activities were well-planned and executed. Each guide quickly gauged our interest in history and archaeology, raising their engagement. Some guides had trouble going off script, which we encouraged, but overall they were very good. My favorite was Michaele in Naples. 4. The sites we visited were excellent choices. Pompeii and Herculaneum were highlights, while Hadrian’s Villa was great. Villa d’Este was a bit disappointing as I knew it had no furnishings, but I chose it for the gardens and fountains. Unfortunately, the water was off that day. The Vatican was special, but I would have liked to explore more independently. Pienza was charming, though it was low season and the town shuts down on Tuesdays. Thankfully, Nick rented a scooter to explore the valley on his own. 5. Meals were mostly our own, except for breakfasts. Each hotel did well, but Naples truly stood out as expected from a one-star restaurant. Overall, this was nearly a perfect trip. Your planning and expertise showed in every detail. Great job! I will not hesitate to use your services again.
We just returned from our holiday, and it went smoothly without any issues. After three flights, we were kept informed every step of the way. A chaperone met us at the airport and guided us to the hotels, and everyone was prompt and easy to find. The planner did an excellent job coordinating everything, and we are incredibly grateful. Thank you; our Galapagos dream was truly awesome.
The representative organized a wonderfully comprehensive trip to Egypt. From our arrival in Cairo to our departure, everything was seamless, with fantastic guides, lovely accommodations, and well-planned excursions. I'm so glad I booked through the service and highly recommend them. What a great journey!
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At Scott Dunn, we craft luxury, tailor-made holidays that are unique to our guests. We cover all seven continents, using our deep destination knowledge and carefully curated collection of accommodation and experiences to create bespoke trips that are meaningful to each guest. Our Travel Specialists are here to listen, guide and inspire you. Why travel with Scott Dunn? We listen to your travel goals and craft unique trips that are completely and unequivocally bespoke to you.
Our global offices in the UK, US and Singapore mean you can speak directly to a member of our team 24/7, no matter where you are in the world. Trust in our team to provide seamless service, so that you can book with confidence. We use our inside knowledge to curate a collection of accommodation, experiences and guides that elevates your travels out of the ordinary. We travel regularly and work closely with our partners all around the world, enabling us to open doors to experiences that simply cannot be accessed when you plan a trip independently. We know luxury looks different to different people, and we deliver on what matters most to you, from private access to the best guides. See more
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