Review Time
Only 1 star, just because I couldn't give zero. Bought silver and they will not honor their misinformation. The money cleared my bank, and I have invoices and screen grabs of all transactions... below is what I sent them...Why was this refunded???? I ordered legitimately and am expecting my silver. I have the screen grabs of my payments and of you acceptance of payments. This is not my problem. You had the items on the site and I purchased them correctly.... I will take this to court if needed. It was a done deal and I have the proof, you need to honor the deal and to admit it was your mess up ... not mine. I want my coins please.you have to man up and accept the consequences of your errors. Not my problem. I do not accept the refund. You need to reverse it and send me what was initially purchased. Sorry about your problems... but they do not include me. I bought, Paid and was invoiced. I want what was initially done!!Not happy that they're not taking responsibility for their screwup.
My 98 year old mother wanted to purchase silver for 2 of my children for their birthday’s. I am also on my mom’s checking account so this should have not been a problem. The bank took 2 days to release the funds after I raised hell with them. They had no right to deny her the use of her funds. Then to add insult to injury, Scottsdale mint refused to process her order without talking to her. They apparently have people calling you with no notice of who’s calling and from out of state numbers which I didn’t answer. You can call Scottsdale Mint but only get to talk to a message taker. I have never been treated so bad after giving money to them. I understand protecting the elderly but this was just a bunch of shit! The account has both are names on it!
I have been a Scottsdale customer for 2 years now and love the variety of products and quality of them as well. Recently I reached out to customer service because I wasn't seeing my past orders because I hadn't logged into my account every time. Their customer service person Sarith I believe was their name got me squared away and all my previous orders migrated under one email address. I highly recommend Scottsdale for all your stacking and collection needs
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Scottsdale Mint provides some of the most exceptional gold and silver bullion products available to consumers today. We have a strict policy of only providing the finest bullion products that exceed the highest standards which pass our guidelines of purity/weight, quality, and craftsmanship. Our company delivers precious metal directly to individuals worldwide through our website, and also supplies our metal to bullion dealers outside the USA.
Many of the Scottsdale Mint products are authorized for use in IRA's by the Internal Revenue Service of the United States of America and are ISO-9000-2008 certified.
100% Guaranteed - We fully stand behind each and every product we deliver.
Whether it bears the actual Scottsdale hallmark or that of another mint, customers rely on our name and backing for peace of mind.See more
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