Review Time
I purchased a number of wategos containers which are advertised for pantry storage. Unfortunately they are not fit for purpose and I have found ants and pantry moths inside the containers. I contacted customer support and waited 6 weeks for them to tell me they weren’t going to offer any sort of remedy which is pretty disappointing
Top quality products, however shipping is extremely high ($20) and you need to spend over $200 for free delivery. When you’ve bought a small compost bin from them and a replacement filter is $13 and you get hit with a $20 delivery charge (which takes 4-6 days to dispatch!) it makes you have buyer regret. A real shame they’ve made purchasing their products so prohibitive, they state plasticless delivery, however other stores manage to do this for much less than $20 and far quicker.
Purchased the chopping board trio and after a couple of uses the boards started to scratch. The board is also very slippery and feels like you are chopping on glass, quite dangerous! Others have complained about the same issues. I left a review on their website but it has been removed. I’m a bit sceptical of the 5 star reviews that they have. I don’t think they are legitimate reviews.
Disgraceful customer service. I ordered 2 weeks ago as a Christmas gift and they have been messing me around ever since. Mine days ago they advised that my order was being prioritised and tonight they advise that it hasn’t yet been shipped. I now have to go shopping on Christmas Eve. I would never order from this company again.
I recieved my pantry containers, they were full of grime, I had ordered the white lids & they were clearly full of grease from who knows where, When I emailed them with photos showing the grime even after I tired scrubbing it off they said please try with soapy water & asked to close the ticket. Never again.
Purchased the chopping board trio and after a couple of uses the boards started to scratch. The board is also very slippery and feels like you are chopping on glass, quite dangerous! Others have complained about the same issues. I left a review on their website but it has been removed. I’m a bit sceptical of the 5 star reviews that they have. I don’t think they are legitimate reviews.
Ordered sunset colour but got forest instead. The colour displayed incorrectly in my order. I contacted them immediately. Then they sent the product 1 month later with no response. A week after receiving product I get a response. Poor customer service be careful. Good products but if something goes wrong with them I wouldn’t trust them to care.
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Say hello to our Byron Bay eco-store and shop our custom created stainless steel lunch boxes and bento lunch boxes. Browse our range reusable kitchen wrap and lids made from toxin-free silicone and grocery shop in style with our 100% organic cotton sho...
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