Review Time
Caution: They are quite skilled at manipulating online reviews and removing negative feedback. They employ aggressive sales strategies, having cold-called my office numerous times throughout the year, even after I requested to be placed on the do not call list. (You must specify “The National Do Not Call List” or they’ll find a loophole to avoid compliance). They will fabricate any story to reach our director and are very misleading. They claimed we were eligible for “free credits” and “zero fees”. Essentially, they entice you with promises of free credits by switching to them, while charging a small percentage on every transaction instead of a monthly fee. However, they never disclose this directly. Their approach is filled with deceitful half-truths, and all hidden charges are revealed only at the signing stage, where they apply immense pressure. From employee reviews, it appears they operate a boiler room. Their high-pressure sales methods and fear-based management are evident. Whenever they call, the noise from their call center is overwhelming, with constant shouting aimed at staff. They seem to treat their employees as poorly as they do their customers. They have nearly 100 formal complaints filed with the Better Business Bureau and multiple lawsuits. The most concerning aspect is that they are not even based in the US as they claim on their website, but instead operate from three offices in Montreal, Canada. I’m skeptical about any potential savings with them, as everything they say feels too good to be true. AVOID THEM.
The team I interacted with was extremely friendly and made everything straightforward! The card swipe device arrived on time and was easy to set up and use. I've already recommended it to everyone I know who accepts card payments!
The support throughout the entire process was outstanding. Every aspect of the setup was thoroughly explained. I've completed just one transaction so far, but they followed up to check on how it went and if I had any questions. Exceptional customer service/support. The transactions are simple to perform, and the record-keeping is easy to grasp. So far... very satisfied.
Everyone I interacted with was incredibly friendly and easy to collaborate with! The card swipe device arrived quickly and was straightforward to set up and use! I have recommended it to anyone I know who accepts card payments!
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