sekuremerchants.com

4.5
4.5 Based on 101 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

101 Reviews

5 Star
80%
4 Star
7%
3 Star
3%
2 Star
3%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Caution: Manipulative Practices and Aggressive Tactics

Caution: They are quite skilled at manipulating online reviews and removing negative feedback. They employ aggressive sales strategies, having cold-called my office numerous times throughout the year, even after I requested to be placed on the do not call list. (You must specify “The National Do Not Call List” or they’ll find a loophole to avoid compliance). They will fabricate any story to reach our director and are very misleading. They claimed we were eligible for “free credits” and “zero fees”. Essentially, they entice you with promises of free credits by switching to them, while charging a small percentage on every transaction instead of a monthly fee. However, they never disclose this directly. Their approach is filled with deceitful half-truths, and all hidden charges are revealed only at the signing stage, where they apply immense pressure. From employee reviews, it appears they operate a boiler room. Their high-pressure sales methods and fear-based management are evident. Whenever they call, the noise from their call center is overwhelming, with constant shouting aimed at staff. They seem to treat their employees as poorly as they do their customers. They have nearly 100 formal complaints filed with the Better Business Bureau and multiple lawsuits. The most concerning aspect is that they are not even based in the US as they claim on their website, but instead operate from three offices in Montreal, Canada. I’m skeptical about any potential savings with them, as everything they say feels too good to be true. AVOID THEM.

1
Date of experience: Jan 02, 2026
Jean
Fantastic experience with friendly support!

The team I interacted with was extremely friendly and made everything straightforward! The card swipe device arrived on time and was easy to set up and use. I've already recommended it to everyone I know who accepts card payments!

5
Date of experience: Dec 19, 2025
Bernie Brown
Outstanding assistance from the representative...

The representative has consistently been very helpful to me. Just a couple of times over the past year I encountered minor issues, and he resolved them swiftly. Very pleased with the service.

5
Date of experience: Dec 18, 2025
Edna Cooper
Business Owner

The representative was very supportive; the process was fantastic and transparent—a wonderful person to work with.

5
Date of experience: Dec 17, 2025
Bruce C.
Excellent product. User-friendly.

The support throughout the entire process was outstanding. Every aspect of the setup was thoroughly explained. I've completed just one transaction so far, but they followed up to check on how it went and if I had any questions. Exceptional customer service/support. The transactions are simple to perform, and the record-keeping is easy to grasp. So far... very satisfied.

5
Date of experience: Dec 16, 2025
IAtomiik_90
Clear and concise

Clear and concise; still new but so far everything is great.

5
Date of experience: Dec 16, 2025
P0lo3885
Exceptional representative

This representative is a true asset. He explained everything clearly along with the email that was sent. Wishing him a wonderful holiday season!

5
Date of experience: Dec 16, 2025
Macy Reed
EXCELLENT SERVICE

The service provided was outstanding, giving me all the necessary steps to use the device effectively and explaining how to operate it efficiently.

5
Date of experience: Dec 12, 2025
Theguspro
Everyone I interacted with was wonderful...

Everyone I interacted with was incredibly friendly and easy to collaborate with! The card swipe device arrived quickly and was straightforward to set up and use! I have recommended it to anyone I know who accepts card payments!

5
Date of experience: Dec 11, 2025
Martin Barry
Excellent customer support

Great customer support.

5
Date of experience: Dec 11, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More