serenaandlily.com

4.2
4.2 Based on 150 reviews

An inspired home collection. Luxury bedding, furniture, décor, nursery and more....

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Average Rating

4.2

/
5

150 Reviews

5 Star
76%
4 Star
0%
3 Star
2%
2 Star
5%
1 Star
17%

All Reviews

Filter Reviews

Review Time

Hugh Clark
Mixed feelings about the bedding quality

I typically adore the company, as everything appears stunning and of high quality upon arrival, but I've encountered issues with their bedding specifically. I purchased a duvet cover with blue piping, a fitted sheet, and large pillows, and they have deteriorated so rapidly within just a year, which is quite surprising. Previously, I had a different brand for 4-5 years before changing it just for a change of design, and it was always soft and comfortable. However, after using this new bedding from the company for a year, the duvet is practically falling apart, which is quite absurd. They didn’t feel any softer than other sheets I've used, so I find it hard to understand the situation. Moreover, their return policy is only 30 days with no guarantees, leaving me unsure about my options.

3
Date of experience: Jan 15, 2026
Disappointed with the material despite the sale

I discovered a fan that appealed to me on a certain website, and it was priced about 300 less than usual due to holiday promotions, bringing it to around 1,000. However, I was let down to find that the fan's fronds are made of paper, not the fabric or bamboo as indicated in the description.

3
Date of experience: Dec 07, 2025
Maria Garcia
This is not the first time

This is not the first time, I bought in this store and I like the quality and is elegant.

5
Date of experience: Nov 02, 2025
Kim Kreis
My girls tease that our home is…

My girls tease that our home is becoming Serena and Lily...it's my coastal grandmother vibe...it fits "me" and I believe I have become a much better interior designer for our home because Serena gives me the confidence to know exactly what I am doing!

5
Date of experience: Oct 30, 2025
Ewelina Harrison
Easy checkout experience and website…

Easy checkout experience and website super easy to navigate. This brand never disappoints me and I always find something I like. 👍

5
Date of experience: Oct 30, 2025
Melinda Young
Looking for Clean and Bright Design?

Serena & Lily is the place to go for clean, beautiful lines. They are especially great for beach and lake houses, in my opinion. While they are pricey, they do have good sales and there products are all great quality.

5
Date of experience: Oct 30, 2025
Susie E.
Yes! to Serena and Lily

Love Serena and Lily! Great quality, and exceptional customer service.

5
Date of experience: Oct 30, 2025
customer
Excellent quality and beautiful rugs

Excellent quality and beautiful rugs. Good sales

5
Date of experience: Oct 18, 2025
Lisa Mayol
Easy ordering on website.

Easy ordering on website.

5
Date of experience: Oct 14, 2025
Melissa
My absolute favorite!

Serena & Lily is my all time favorite for home decorating! Furniture and decor is gorgeous and made to last. Their Customer Service is also top notch. I will continue doing business with them.

5
Date of experience: Oct 14, 2025

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