Review Time
Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's groundhog day over there. Repeat the process with no results.. they suck at keeping their word. Buy another pair of glasses and dobt buy from this company, terrible, terrible, decision.
Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's groundhog day over there. Repeat the process with no results.. they suck at keeping their word. Buy another pair of glasses and dobt buy from this company, terrible, terrible, decision.
When I purchased sunglasses from Shady Rays it was said in writing that I had a lifetime replacement policy. 5 years later I finally need to make a claim and they say my 2 year period has expired. They are liars and cheats and I will never do business with them again.
I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!
I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.
I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all
Shady Rays will have my business as long as I need more sunglasses! Their customer service in on point, timely and I spoke to an actual person. They also have one of the best return policies I can remember dealing with. Great company!
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High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.
