Review Time
This company is a complete scam!! Never order from this site unless you want to lose all your money. They basically didnt deliver the product and then they need to "wait for the package to return to them" to process the refund. It's been 4 months of "processing".
This company is a complete scam!! Never order from this site unless you want to lose all your money. They basically didnt deliver the product and then they need to "wait for the package to return to them" to process the refund. It's been 4 months of "processing".
Placed an order Dec 4, 2024 and still have not received it as of Jan 20th, 2025. I get that Canada Post went on strike, but why courier through them? CP went on strike 2 weeks before the order was placed. Customer support has ignored my requests for a refund because they claim it is still in transit. I should not be financially on the hook for a products in limbo due to their poor planning.
Wish I could give 0 stars. Order December 4th. They thought it was a good idea to ship my order via Canada Post during a postal strike. Needles to say it didn't get shipped but told me it was being sent back to them. Fast forward its January 20th and they won't issue me a refund because they haven't Recieved it back and they can't control the courier (you picked a, striking courier!!!!) wost customer services. Takes up to a week to get them to respond to inquiries
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