Review Time
Our travel agent exceeded our expectations in every aspect. Initially, we were uncertain about our holiday destination and the experiences we wanted. However, her extensive knowledge of the area and her enthusiasm for its offerings led us to choose a horse riding safari in a renowned location. She met with us personally, guiding us through each step with a warm approach that made a significant difference. Although it took us several months to finalize our plans, she was never pushy and was always available for questions and advice. The entire planning process was smooth, and we felt genuinely cared for from start to finish. I highly recommend her and the service to anyone considering a trip to the area. I look forward to working with her again in the future.
Jackie surpassed our expectations as a travel agent. When we first reached out to her, we were uncertain about our holiday destination or what experiences we desired. However, her extensive knowledge of the region and her passion for its offerings guided us to a horse riding safari in a stunning location. Jackie visited us personally, guiding us through every step with a warm touch that truly made a difference. It took us several months to finalize our plans, yet Jackie was never rushed and was always available for questions and advice. The planning process was seamless, and we felt genuinely cared for from start to finish. I wholeheartedly recommend her and the service to anyone planning a trip to the region. I hope to collaborate with her again in the future.
Jackie was the most wonderful travel agent. When we initially approached her, we had no clear idea of what we wanted from our holiday or even where we wanted to go, but through her extensive knowledge of the region and her evident passion for its offerings, we quickly realized that a horse riding safari in a stunning location was perfect for us. Jackie came to our home to meet us and guide us through the process, and these personal touches made a significant difference. It took us a few months to finalize our plans, but there was never any pressure from Jackie; she was always there to answer our questions or offer advice. The planning went smoothly, and we felt well cared for from start to finish. I have no hesitation in recommending her and the service to anyone wishing to visit any part of the region. I do hope we can work together again in the future.
Jackie organized our recent trip to Zimbabwe, which exceeded all our expectations. We spent 5 nights at various accommodations, each offering unique experiences but all providing excellent service and good value. The highlight of the holiday was the activities - a cruise on a river, a guided tour around a famous waterfall, a unique dining experience on a train, a day trip to a national park (which included a game drive and boat trip), and a memorable evening meal with entertainment. We enjoyed all these activities and were fortunate with the wildlife sightings, thanks to our guides. I would recommend this experience to anyone wishing to immerse themselves in the beauty of nature around the waterfall and national park.
We used the travel service to book our return flights to a destination. The service was exceptional from start to finish. All our questions were answered promptly and efficiently. We will definitely use this service for our future holiday or flight bookings.
Jackie has been a fantastic partner in planning my trip. She provided excellent suggestions, was always ready, and responded quickly to all my inquiries. Additionally, I appreciated the discount I received through the travel service. Jackie is a competent and professional individual, and at the same time, she feels like a friend to her clients.
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Discover the essence of Africa with Shona Travel, where we specialize in creating bespoke, experiential safaris across East and Southern Africa. With our extensive knowledge and a lifetime of exploration on the continent, we provide expert guidance on the most captivating destinations and accommodations.
Our services encompass every detail of your journey—from selecting the ideal flights and accommodations to organizing guided experiences and special occasions. Whether you're staying at a traditional tented camp in the heart of the Masai Mara or enjoying the serenity of an infinity pool in an exclusive reserve in the Greater Kruger, we ensure that your travel experience is seamless and exceptional.
Each holiday we design is tailored to your preferences, making your journey with us truly unique. Trust Shona Travel to craft a safari that is not only memorable but professionally curated to meet your highest expectations.See more
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