shonline.co.uk

3.7
3.7 Based on 61 reviews

Hello! We're SHO and we're all about delivering value to everyone we encounter. We do this by providing really useful products, by focusing on delivering the best customer service known to man(!) and by donating 10% of our profits to a lovely charity c......

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.7

/
5

61 Reviews

5 Star
60%
4 Star
5%
3 Star
3%
2 Star
8%
1 Star
24%

All Reviews

Filter Reviews

Review Time

Helen
I spent £50 on products in January 2026, they arrived and looked great, packaged in an impressive bo

I spent £50 on products in January 2026, they arrived and looked great, packaged in an impressive box. The videos and reviews you see about keeping food, drink hot are so far apart from my reality. 3 hours food stayed hot to warm, tips to pre heat etc all followed, but then they say fill to the top, tried that, again still didnt work. Also conflicts with promoting the idea of putting cooked breakfast items in the food flask, are they expecting us to cram bacon and eggs in it to the top to keep hot until lunch! Anyway the cup flask wasnt all that good either coffee stayed hot for 4 hours tops, at the very most and leaked. All again looks good, but thats it. Poor customer service no response back from customer services. My concern is how can one review say they are amazing, food stayed hot and then others like mine saying food and drink didnt. Its impossible to have such a disparity in reviews, hot, warm, cold is a fact, not subjective opinions..look at the pattern of good and negative reviews....seems odd

1
Date of experience: Feb 19, 2026
Matthias Clark
Great quality but limited choices

The products have been very impressive. However, I find the selection to be somewhat limited, as many clothing items don't quite fit my style. Overall, I've been pleased with my purchase.

4
Date of experience: Dec 30, 2025
Chad Harris
Solid products overall

Solid products overall. The range feels a bit limited for my taste since many of the clothes don't match my style, but I'm impressed with my purchases.

4
Date of experience: Dec 30, 2025
Wilbert Smith
Mixed feelings about the kids bottle

I bought a kids bottle, and the images on it have started to peel! For the price, I expected it to last longer than two weeks.

3
Date of experience: Dec 16, 2025
Sydney Wright
Paid extra for quick delivery but still waiting

I paid extra for quick delivery, and I'm still waiting for my order to arrive.

1
Date of experience: Dec 11, 2025
Jedediah Brooks
Disappointed with the purchase

I bought a bottle that leaked. The support team blamed me for improper assembly and refused a refund due to hygiene issues. The leak ruined my gym bag, though luckily my iPad was unharmed. I won't be buying from them again; it feels like I wasted my money.

1
Date of experience: Dec 10, 2025
Trey Coleman
Fantastic products, highly recommend!

Fantastic products! I already bought three of each. They kept my coffee warm for eight hours while I worked.

5
Date of experience: Dec 08, 2025
Charis Scott
Don't hesitate to buy, excellent quality!

Excellent products, great packaging, and responsive communication. They always reply to emails. The prices are reasonable too; I recommend making a purchase—you won't regret it! I also buy gifts for family and friends, so it's not just for me. Always a satisfied customer.

5
Date of experience: Dec 07, 2025
Mitchell Smith
Consistently good quality

I've purchased several items and found them to be of good quality. I encountered one issue with a bottle, but a replacement was sent out the same day. Recently, I bought a bottle with a straw feature for a family member.

5
Date of experience: Dec 03, 2025
Mike
Quality Newt flask

I got the Newt flask, and while it's smaller than my usual size (looking forward to a larger version!), it’s a quality item. I prefer drinking from a straw bottle, and this one is convenient for carrying. I appreciate that it disassembles for easy cleaning.

5
Date of experience: Nov 29, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Hello! We're SHO and we're all about delivering value to everyone we encounter. We do this by providing really useful products, by focusing on delivering the best customer service known to man(!) and by donating 10% of our profits to a lovely charity c...

  • language https://shonline.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More