shopatelje.com

4.8
4.8 Based on 21 reviews

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Average Rating

4.8

/
5

21 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Ghislaine Hendrix
A company that does not comply with consumer law. After just 5 months the pearl chain broke, and the

A company that does not comply with consumer law. After just 5 months the pearl chain broke, and the only thing they offered was a 15% discount code. I’m definitely not spending any more money on this poor quality my Iphone almost broke. They sell non-conforming products at prices that are far too high considering the quality. Nice items, but unfortunately I won’t be shopping here again.

1
Date of experience: Feb 12, 2026
Gloria Parker
Great cases with fantastic support!

I really enjoyed both of my cases. Unfortunately, one had a string of beads that frayed after a month or two of use, which seemed like a quality issue. I initially sent a picture to the company via email but didn’t get a response due to using the wrong address (my error). However, when I finally reached out, even though I was past the warranty period, they were still willing to help. I truly value this level of service and will definitely keep recommending them to my friends. My other case is holding up well despite daily use.

5
Date of experience: Dec 10, 2025
Linda Hughes
Outstanding customer support

I had a problem with my cord, and the support team was exceptional. The representative handled everything swiftly and graciously, and I truly valued their professionalism.

5
Date of experience: Nov 05, 2025
Jenna Price
Fantastic products and superb customer service

I completely agree with others about the service being outstanding. They respond quickly and efficiently to any questions or concerns. The products are simply beautiful.

5
Date of experience: Oct 23, 2025
Sandi
Cord issue resolved quickly

When my cord broke, they sent a replacement right away. Excellent customer service and top-notch quality - this was an isolated incident!

5
Date of experience: Oct 21, 2025
Mortimer Clark
Excellent service

Fantastic service, quick responses, and stunning products! I’m very satisfied with my experience. The support was superb, responses were prompt, and the items I received were absolutely lovely. Highly recommend!

5
Date of experience: Oct 20, 2025
Imelda Walker
Strongly recommend

I am not only a fan of their products, but their customer service is exceptional and was incredibly helpful when I faced an issue with my order shipment. They are very responsive, always supportive, and solution-focused. As a small business, I can only imagine the challenges they face, but kudos to the team for their dedication to customer care.

5
Date of experience: Oct 14, 2025
Eliza Anderson
Enjoying my phone case and cord

I had been happily using a phone case and a short cord for several months; they served me well and looked great. Unfortunately, after four months, my cord unexpectedly broke. I reached out to the customer service team and received prompt, kind, and understanding support. I was thrilled to be offered a replacement - it truly means a lot to be a customer of such a caring brand. I look forward to using my new cord adorned with beautiful pearls.

5
Date of experience: Sep 25, 2025
Luisdeathmetal
Adore this brand

I absolutely adore this brand. Their phone cases are chic and stylish. When my charm broke, the support team was incredibly helpful and is sending a replacement. They responded to my query very quickly. I will be using these for all my cases.

5
Date of experience: Sep 23, 2025
Lena Taylor
Delivery issue resolved promptly

A mistake in my delivery was corrected in a very timely and friendly manner. I found the representative particularly kind and responsive. I will definitely continue to be a repeat customer.

5
Date of experience: Sep 15, 2025

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