includecy.com

1.8
1.8 Based on 67 reviews

We are a passionate company that truly believes that fashion should be affordable....

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Average Rating

1.8

/
5

67 Reviews

5 Star
12%
4 Star
9%
3 Star
0%
2 Star
1%
1 Star
78%

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DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!If I could give negative stars I would. I ordered an item and after a month, the package just stopped moving and tracking status was never updated. I normally don't care if a package is coming from overseas and always allow ample time (if I know ahead of time that is the origin - this is not evident on their site nor in the checkout process). Crazy part is I ordered separate items from other companies on same day that came from Australia and China and they arrived weeks ago. I reached out to the company four times for updates and then after no response, requested a refund. Still no response. I will be filing a claim with my bank to refund the money that way because it's obvious this company has zero desire to have any repeat business.

1
Date of experience: Nov 07, 2025
Kari Messer
So dumb for trustiung this company.

So dumb for trustiung this company.Dont fall for this shit!

1
Date of experience: Oct 13, 2025
Bob Smith
Ordered wallet .. not here yet

Ordered wallet ... followed tracking from Germany thru customs and American customs. On Aug 3 (29 days later) I get a tracking email saying my package was delivered on July 28 to PO Box. I don't have a PO box. Today is the 16th Post Office researching for me. Did my $40 go down the drain

1
Date of experience: Aug 16, 2025
I've now waited 30 day and have…

I've now waited 30 day and have communicated with the company many times with excuse after excuse now they told me it has been delivered to my mailbox, which is a total lie, do not deal with this company they are a total fraud. You will loose your money! Includecy is a total scam!

1
Date of experience: Aug 01, 2025
Adolf Taylor
Worst company ever

Worst company ever. 8 months in and still no wallet. Lie after Lie. This company is complete garbage. Never buy from Includecy.

1
Date of experience: Jul 16, 2025
Over month pass and no wallet

Over month pass and no wallet. Scam.

1
Date of experience: Jun 19, 2025
Chazz Brown
Horrible customer service

Horrible customer service. I’m going on 3 months and no package. All I get is to be patient and we shipped it out. I have been asking for a refund for 3 weeks and all I get is sorry to keep waiting. There is no accountability and person to escalate this to. I should not have to spend this much energy on this

1
Date of experience: May 21, 2025
Mehitable Turner
After waiting 3 weeks for my item that…

After waiting 3 weeks for my item that I had received shipping information for, coming from Ireland. (it did not say it would be coming from Ireland but oh well) I enquired about its whereabouts. Includecy informed me I had been given a bad shipping number and gave me a new one, it had not yet shipped and it was now coming from China, I asked for a refund and they said it was too late to cancel and to trust the product was good and wait. I finally received it 2 months after ordering, it was not a good product, i asked for my money back and they gave me $3, DON'T BUY FROM THESE PEOPLE

2
Date of experience: May 08, 2025
Domenic M.
Deceptive practices

Deceptive practices - Scam. I ordered a wallet at the beginning of March for plans to take with me on vacation in April. It didn't arrive before I left. Includecy.com sent me a tracking link that showed arrived in mid-April while I was gone. However, the tracking number they provided me showed the item was shipped to the wrong state (MA vs MD). When I complained, they asked me to send them an image of the package, which I could not, since I did not receive it. They then sent me an updated tracking link that says it was delivered to my address, which appears to be an effort to rewrite history after the fact. They refuse to refund my money for an item they did not deliver.

1
Date of experience: May 06, 2025
Desmond
Absolut SCAM!

Absolut SCAM!I ordered the Item on 03th of march 2025. Until the 6th of may 2025 no package arrived. The support tells me Trump is the Problem and I have to be patience. I toled them i want my money back. Nothing happened.This company is scamming their customers.Do not buy from them.

1
Date of experience: May 05, 2025

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