siaappliances.com

2.8
2.8 Based on 40 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

40 Reviews

5 Star
39%
4 Star
2%
3 Star
2%
2 Star
7%
1 Star
49%

All Reviews

Filter Reviews

Review Time

CF10
Fridge Received in Damaged Condition and Poor Response

Received a damaged fridge and requested a return just 10 minutes after delivery. Unfortunately, I haven't been able to arrange for its collection; there have been three unsuccessful attempts by the courier service. The customer support has been rude and unprofessional, offering a discount instead of facilitating the collection. I prefer not to accept anything from the company and have decided to go with a more reputable brand known for better packaging. It's clear they were aware of the damage since the box was intact, but the fridge itself was not. Highly disappointed. A refund process is currently underway.

1
Date of experience: Dec 08, 2025
GB10
Selling damaged items likely

They delivered a damaged fridge and I requested a return just 10 minutes after it arrived. I still haven't been able to get it picked up. There have been three failed collection attempts. The customer service is rude and unprofessional. They offered 25% off and seem reluctant to arrange a courier for the return. We don't want anything from this seller and opted for a better brand with proper padding and packaging. It's clear the company was aware of the damage since the box was intact, but the fridge itself was not. Very disappointing. Avoid this seller. I'm currently processing a refund through another platform.

1
Date of experience: Dec 02, 2025
Tyler T.
Washing machine poorly made

The washing machine feels cheaply made, with buttons that break easily. The fridge is also very faulty, with lights malfunctioning. The customer service is atrocious, as they constantly blame customers for their poorly made products. I have mental health challenges and am waiting for someone to inspect the issues, but customer service already insists it's my fault. I would not recommend anyone purchase from this seller!

1
Date of experience: Dec 01, 2025
Callum Price
Unusual appliance

An unusual appliance. Basic features like the egg tray are held up with tape. I've broken several eggs due to this.

3
Date of experience: Nov 07, 2025
Sylvie Long
Excellent products

I recently bought a fridge and an air fryer, both are excellent products and very well priced.

5
Date of experience: Oct 23, 2025
Jennifer Adams
Avoid this seller entirely

It's a mystery how this company continues to operate given their nonexistent customer service.

1
Date of experience: Oct 20, 2025
Sorrel
Fantastic experience

Fantastic. The staff were very friendly and made me feel comfortable. I would recommend others to try it.

5
Date of experience: Oct 10, 2025
Exl_Star17
Faulty gas hob

I ordered a gas hob recently and checked it upon delivery as advised. Everything seemed fine until the plumber tested it and detected a gas leak due to a faulty unit. I contacted customer service multiple times, but they said they haven't been able to respond yet and didn't clarify how long it would take. We just wanted prompt service and a replacement. It's been two days and they suggested we fix it ourselves and offered £10 for the inconvenience. I had to buy a new hob from another seller, and they still haven't issued a refund despite my rights. I feel let down and disappointed.

1
Date of experience: Oct 06, 2025
Humphrey Wilson
Fridge of very poor quality

The fridge is made from extremely low-quality materials. It has split at the back, and the company shows no interest in honoring the warranty. It's not worth your time or money.

1
Date of experience: Oct 01, 2025
Archie Wright
Order not yet received

I have not received my order yet; the delivery service failed to deliver and I can't find a contact number.

5
Date of experience: Sep 18, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More