sigmasports.com

4.6
4.6 Based on 61 reviews

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or vi...

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Average Rating

4.6

/
5

61 Reviews

5 Star
89%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
5%

All Reviews

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Review Time

mark higgins
Pre-ordered a set of Assioma Duo pedals. Was kept informed when they were due in, and then had a qui

Pre-ordered a set of Assioma Duo pedals. Was kept informed when they were due in, and then had a quick dispatch. The guys were excellent in their communication and helped me out with a payment issue. Top notch service.

5
Date of experience: Feb 22, 2026
Kevin Sewell
Just had bicycle fitting and consultation with Sigma Sport. Salva was professional and systematic in

Just had bicycle fitting and consultation with Sigma Sport. Salva was professional and systematic in finding my perfect fit. The difference in comfort between the stock settings vs my sweet spot was like chalk and cheese. Well worth the investment. My back, hip and knees will be thanking me for years to come.

5
Date of experience: Feb 15, 2026
Glynis Brooks
Exceptional customer support experience.

The customer service provided by the company is truly exceptional. My inquiry was handled promptly, and the product I ordered was delivered within two days. They offer an impressive range of products at very competitive prices, making them my preferred choice for all things related to triathlon. I highly recommend them.

5
Date of experience: Dec 10, 2025
Leszcz3739
Pleasant experience without pressure

The representative kindly helped me explore various options based on my needs, accommodating my requests over a few weeks. Due to my schedule, I didn't complete the sales process with them. Another team member assisted me in finalizing the sale. They are a future star on the sales floor—knowledgeable, polite, and patient. I felt no pressure, which is crucial for me. When I opted for a less expensive choice, I felt supported in that decision.

5
Date of experience: Dec 10, 2025
Velma Rogers
Helpful and knowledgeable staff.

Fantastic. The staff are extremely helpful. Shopping there is always a pleasure. I will continue to get my bike supplies from this place in the future.

5
Date of experience: Dec 10, 2025
Coralie78
Excellent products and service

The customer service provided by the company is exceptional. My inquiry was addressed quickly, and the product I ordered arrived within two days. They have a fantastic range of products at very competitive prices and are my go-to for everything related to triathlon. I highly recommend them.

5
Date of experience: Dec 09, 2025
Humphrey
Extremely disappointing experience

It was incredibly frustrating, and the products were subpar. Well done, you really missed the mark.

2
Date of experience: Dec 09, 2025
TCZeik98
A positive overall experience

A positive overall experience, and the online purchase process was straightforward.

5
Date of experience: Dec 07, 2025
Felix
Outstanding service from start to finish

Exceptional service from beginning to end. I was looking to buy a specific bike model. The representative was fantastic in providing quick responses to my inquiries and was very supportive throughout. They made the entire ordering process easy and assured me I was in good hands. Traveling 6 hours from afar made me a bit nervous, but I had no reason to worry. On the fitting day, the specialist was excellent, taking time at each stage to ensure the bike was tailored for me. It was a personal experience that made the day truly special. The technician also swiftly made any adjustments suggested, which was brilliant. Both the representative and the specialist set a standard that other shops can only aspire to reach. I would gladly make that journey again for future purchases. My partner and I also want to thank another team member who enhanced our experience. Many thanks to the team; you exceeded my expectations.

5
Date of experience: Dec 06, 2025
Dills9056
Very positive experience.

I ordered an online voucher for my child. The process was hassle-free, and it arrived within minutes. It was a very positive experience. I would definitely use the service again.

5
Date of experience: Dec 06, 2025

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Business Details

  • We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

  • email customercare@sigmasports.com
  • call 03330068833
  • language https://www.sigmasports.com

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