silhouettevases.com

4.3
4.3 Based on 248 reviews

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Average Rating

4.3

/
5

248 Reviews

5 Star
81%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
16%

Filtered Reviews

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Zelda
DO NOT BUY FROM THIS BRAND

DO NOT BUY FROM THIS BRAND. I ordered a 3 piece set 3 months ago and they have NOT sent anything!!! I have emails regarding the order and they have claimed for than twice that they would ship my order asap but haven’t even gotten them. Absolute JOKE of a company

1
Date of experience: May 31, 2024
EM39
SCAM DONT ORDER FROM THEM

SCAM DONT ORDER FROM THEMIt’s been 6 months I’ve been waiting for my delivery. Only once I started commenting their Instagram posts they started to reply to me. They keep saying that they have shipped it but at the same time they keep saying give me your adress. It’s been 6 months and I’m done being nice to them. They’re a scam and I want my money back. Only if I could show you screenshots of our conversation you’ll understand how much of a scam they are. Hope my lawyer manages to sue them.

1
Date of experience: May 27, 2024
Jaime Bell
Worst shopping experience I have ever…

Worst shopping experience I have ever had. It’s now been 3 months and nothing has arrived. I’ve asked for my refund to be processed 9 times now to which I recieve a response saying they will look into it and process the refund but nothing has happened and no refund recieved. If I could give 0 stars that wouldn’t even be low enough to describe the horrific experience I have had with this company.

1
Date of experience: May 18, 2024
Lotty Scott
This company was the most…

This company was the most unprofessional business that I have dealt with. I ordered in December and by End of January, had not heard anything regarding my shipping order information. Emailed the regarding my order and they said they would send another order out.Again, same thing. No information at all on the order. By this time it is the end March. The event I needed them for had past. I emailed and asked for a refund, they said they would cancel order and refund me the 140.40. No refund has happened, despite emails back and forth regarding it. I cannot understand how they can keep my money on a order they didn’t send and cancelled. Now they aren’t even responding to my numerous emails. It is May now, Almost six months since I ordered from them.

1
Date of experience: May 10, 2024
BP69
Avoid this

The item was returned and acknowledged but it was never refunded without any response. Avoid using this company.

1
Date of experience: Apr 27, 2024
Sawyer Carter
Great customer service

Great customer service, very kind and professional. Love the product

5
Date of experience: Apr 22, 2024
Tetztezt27
Great addition to our Dining room!

As many others mentioned, shipping took a while, but if you're not in a hurry to receive the vases, be patient! They really do make a nice addition to a centre piece which is where I currently have them. Throughout the order process, the team was very communicative as well which was reassuring for getting the final product delivered and sent!

5
Date of experience: Apr 15, 2024
Eric Moretti
Nice product and kind people

5
Date of experience: Apr 11, 2024
WarteImmerNoch99
SCAMMERS

SCAMMERS - no order received despite them advising 2 orders were issued and no refund issued. Absolute joke!!’

1
Date of experience: Apr 10, 2024
Rain Scott
Great option to decorate your home!

I bought a set of three black vases and really enjoyed the quality and how they look on my living room! They took a little longer to arrive (I live in Mexico), but I always got a quick response from the team letting me know the status and helping me fix this inconvenient... highly recommend it!

5
Date of experience: Apr 09, 2024

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